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“Every time I go into the Market Street branch I never have to wait long. Friendly, always greet me by name, and resolve any issue I may have immediately.I love this bank.”
“ATM visit. I would have given the bank five stars because of their ATM transaction however the ATM is located in the Drive-Thru and I had to walk up to which was awkward. However their ATM only charges $1 for transaction fee which is virtually unheard of today.”
“I don't know what credit union Todd went to, but it was not the one located on Irene St. The staff there is always so helpful and just a great group of people. They have always gone above and beyond in their help and caring for their members. The lesson that I have learned, is too treat people the way that you would want to be treated. Maybe all people should live by that. Merho is the best”
“Great place to bank they have no problem sitting down with you or talking to you on the phone if you have any type of problem with your account I have dealt with other Banks that don't have the service that they have I deal with the Richland and Somerset offices same great services in both Banks”
“Tellers are awesome and very very helpful. They also give excellent advice on investments and answer all questions on how to build your credit. These are my experiences with ussco tellers. They are very nice caring people who do their jobs with professionalism .I hope the owner reads this and gives all a raise.”
“This is my favorite fnb in johnstown to the people are super friendly and the wait time are almost always quick (at the right times of the month) this is the bank I always try to go to and it isn't run by boomers which is refreshing to not have all the unnecessary side comments like the other bank always seems to have we need more people on the earth like the workers who work here”
“I attended the Flood City Festival this weekend. Thank you for sponsoring a great event. Everyone was so nice and helpful. We liked the VIP options. It was nice having local food trucks and vendors there and, of course, THE MUSIC!!!”
“The team at 1st Commonwealth Bank is genuinely energetic, kind and welcoming. They've helped me with several issues and followed up thoroughly - big thanks to all of you! Staff across all departments, including those outside the city, are consistently professional, friendly, and helpful. They resolve matters efficiently and with great care. Highly recommend! Don't forget their new account sign up bonus. I've got mine. Yeah!”
“I will caveat this review: I am not a member of this bank. This was my mother's bank who passed away in November. This review is mostly about working with the staff at GAP FCU to resolve a complicated estate process.
TLDR: their customer service did a fantastic job working with me, an out-of-state, non-member, with handling my mother's post-death finances. And Stacie is awesome!
After my mother's funeral service in Johnstown, I visited her bank to ask about her assets and the state of my deceased brother's estate account that my mother was administrator of. I will echo what one reviewer said: this location is NOT easy to find. I had to ask the post office downstairs where the bank was. Once I found the office, the staff was friendly, helpful, but understandably cautious. I had my mother's death certificate that had my name on it as the next of kin contact and that seemed to be enough to calm their concerns.
Aside from that one, in-person visit, the rest of my correspondence with GAP FCU was over email, as I live in Texas. I have a brother in PA who lived on the opposite side of the state, works night shift, and has five kids, so I was pretty much the point man for my mother's affairs. I could not have handled this without Stacie! Every email I sent, she had a timely response. She checked with her manager to make sure we were doing things by the book and she put me in contact with an estate lawyer in Johnstown so I could get some free consultation to fact-check my mother's situation. I also had another estate lawyer I was working with for my deceased brother's estate to close that out and Stacie was providing him information he required. I cannot stress this enough: Stacie was amazing!”
“I visit this specific office just to have Lori as my teller, I moved a pretty good distance away but I still make the extra trip just to see her. She always goes out of her way to answer any questions I have or solves any issues I have! She makes my banking experience so much better.”
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“Hello I want to thank ajman palace for helping me with my loan funds of $10000 after been scammed for so long if you are interested in a loan please contact him so that he can also help you too his loan do not take long in 2 to 3 hours time my loan was in my account anyone that need an urgent and trusted loan should contact him now he is a God sent and a good person his email is Email: [email protected]”