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July 2025 by Edwin Yates
This place is a nightmare. Can't figure out prior authorizations....
Can't fill meds and have them ready even when they text and tell you, you will show up and wait at times to have them filled. This place could improve soooo much with a little more HUMAN TLC and less Artificial Intelligence.
In this visit alone Im here now 40 minutes over a $18 medicine.....
I would recommend mail meds at this point....
Or mom and pop places. These big corps were built by us they can be unbuilt simply by taking business elsewhere.
Time is money. This is a bad experience almost each month 🫤
UPDATE: After days and hours on the phone with geisinger it turns out that I have a lifetime prior authorization from 2020 for this medicine.
It's right in their system THEY CAN SEE IT
But because they find a way that if every t is not crossed or I is not dotted to be able to charge you straight cash for your medicine I won't be going there anymore because that's the opposite of what a pharmacy is supposed to do there's supposed to be telling you all the pros and cons about your medicine and doing everything in their power to get it to you as cheap as possible that's what a pharmacy's job is.
MORE UPDATE 2 years they've been doing this now sending me a message telling me they're filling me my prescription and I come down here 20 me out of my way and the prescriptions are never ever ever ever ready and I have to drive all the way home and then drive all the way back here so these guys are taking 3 to 5 hours to fill a prescription.
Please guys get your medicine anywhere else
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June 2025 by L G
Under no circumstances go this pharmacy for anything they dont call u like rite aid for your medications my doctor called sent my medication 2 days prior from me going to get it the lady was extremely rude told me I wss lieing there lines u will wait forever u have to leave a message u can't get anyone on the phone u have to leave a message Noone calls back im telling u I know rite aid is closing but pickin this cvs would be the worst thing u could do
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June 2025 by Corey Hummel
Pharmacy is great but the lady they have working 1st or both shifts is horrible she's never around out front u can be standing waiting like is ur job to sit and hide in the office all day? Then I come in to this she was out helping a customer for once a cvs reciept on the floor clearly in her view and I come back from the pharmacy and she's back hidding in the office and the receipt is still sitting right there what great front end workers yall got then she told me I have to buy something to use my extra care rewards which isn't the truth. It's DISSAPOINTING to get my meds even at a place that looks trashed and like a ghost store js.
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May 2025 by Justine Fiamoncini
FRONT STORE STAFF AND PHARMACY ARE ALWAYS HELPFUL AND PROFESSIONAL-THEY ARE TERRIFIC TO DEAL WITH
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May 2025 by Ashley Holman
Every time I go to CVS there is always an issue. Just went to pick up my prescription and was ignorantly told they couldn’t help me and to come back at 2 as they were checking out another person. I really hope Rite Aid isn’t going out of business because if I don’t have to go to CVS I stay clear of it. I’ve never had a good experience with the pharmacy.
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May 2025 by Jeff Artman
I switched to this pharmacy and couple years ago because they were polite and friendly, I don't know what happened but the lady's at the front are mostly horrible ignorant rude people. Today my home health aide went in to pick up prescriptions for me and there was 3 done and she asked about the 4th one she was told it was put on hold and she politely asked why it was on hold the maryanne snapped back at her and said I don't know he has 3 prescriptions here for this many dollars are you going to pick those up real nasty and let me note as she was walking in they were all complaining about people not picking their meds up quick enough and this person filled this 38 times that's so unprofessional. I won't even go in the pharmacy anymore I feel like they gave me ptsd they have belittled me one to many times over the years and embarrassed in front of other customers. I really like Katie the pharmacist she's a rockstar and is kind and seems to enjoy helping people if everyone was like Katie this pharmacy would be the best in the world!
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May 2025 by Sarah
Very clean, organized, friendly atmosphere and staff.
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October 2024 by Margarita Alicea
I love going to CVS .
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September 2024 by Karen Kitt
Not enough staff today to assist with getting locked up batteries and assist with the frozen self checkout. Took forever just to get batteries.
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July 2024 by Georgina Hinkle
So Sunday 07/07 I went into CVS at 4:45 to pick up 3 of my prescriptions that they have filled for me; but I needed to know the cost of them so I could ensure I had enough $ on me.
I held $12 in cash in my hand as I handed her my sticky note with the 3 medicines listed.
She says to me in a very snotty tone, "Your ****p**** is $20-sum dollars!"
Using the same tone she gave me I said, "AND, the other 2!?"
Her, "We don't have the other 2 medications."
Seeing how there were ppl behind me and the store was closing in 15 mins I went to my vehicle.
Rechecked my healthcare page and ensured that they were in fact there. From my parking spot I called and left a voicemail.
When my call was returned the pharmacist confirmed again for me that the 2 medications I had asked for were in fact there.
So be careful w/your tone when encountering clerk who looks like her boss interrupted her game of D&D; to do her job and she won't stand for no SASS!
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July 2024 by Cvs Carepass
I enjoy shopping local and the staff is very helpful. I just don't understand the need for so many tiny signs on most of the products. It makes the aisles seem cluttered and makes it harder to see the products you need.
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June 2024 by Mary Krebs
I’ve been trying to get through to the pharmacy. I need to talk to someone. Nobody answers the phone; it take 10 minutes for them to tell you they’ll call you back. I can’t believe their lack of service!!!!!!!
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January 2024 by Myranda Klinger
The black haired skinny lady at the pharmacy checkout is completely arrogant and nosey about stuff that doesn't concern her.
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January 2024 by Joshua Greenwood
The staff here are very nice the only downside is there's usually a line at the pharmacy not there fault just a lot of people tend to go at the same time
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August 2023 by Gabriel D
Consumer Value Store rocks!