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March 2024 by Joseph Yost
Typical phone storeNice people thereParking is a little tough thereBut I use Verizon for service
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March 2024 by NorthofKnoWhere
I recently switched over from StraightTalk and the staff at the Shamokin location was knowledgeable and friendly.
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February 2024 by Regina
Very unprofessional. Will be calling again tomorrow to speak with the "manager"
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November 2023 by Nicole Bassett
On October 10th there was no one in this Metro by T-Mobile. I looked at the hours online and they were supposed to be open. I can't believe that they're going to close up shop for no reason that day. I want to scream bcuz they weren't there. I wanted to look at the phones bcuz I was due for an upgrade.
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September 2023 by Brissette Negron-Solari
Call spoked to a woman on the phone told me metro no longer has 4 lines for 100 when i told her i was a t mobile customer she told me it was going to be 450 and 198 dollars a month to port 2 numbers over and to add to line with plans paid for a month and activation fee . I know some stores are independently own so im not going to pu this on metro but If i was anyone reading this I would never go to this store chances are you are getting robbed Metro PCS activation fee is 25 dollars per line and is 100 dollars for 4 lines with PA tax is 212 dollars .Its crazy I just wanted to switch my lines over because i have to pay more on t mobile to have unlimited 5g internet on my wifi boxes .I honestly have this companies but since we live in Schuykill county thats all there is up here
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June 2023 by Anthony Kulb
Not even one star. !Literally told .me she could not call anyone at all from metro,Being very rude and would not give me her name said she wasthe Manager that was not willing to offer a solution and told me there was nothing she could do,so I called metro from another number and fixed on my own in 5 minutes.!I also have proof that she did not help at all cause she entered my number I into the computer .at 3:15 pm june 14th something needs to be done!
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April 2023 by Christopher Tucker
Dani is very knowledgeable and helps you make the best decision for your budget would recommend to anyone if you are looking for honest help with affordable phones home internet and much more
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December 2022 by Trisha Graham
Need people with better customer service. The lady sounded like she don’t like her job. Didn’t try to help me. I decided I’m going to stick with the Pottsville location until there’s people who handle customers with passion.
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December 2022 by Julia M Beltran (Juli)
The Assistant manager works thru everything to ne sure you're all set, no matter the time.
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June 2022 by chris harris
Filing an insurance claim was a nightmare but that's not through metro. I wasn't able to make a payment on my deductible while metro was locked out. I left planning on returning later when Trisha ran 3 blocks after me because it unlocked right after I left. That's service!
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May 2022 by Krystle Metz
This is the absolute worst branch I've ever been too! They messed up our plan services and the two ladies are absolutely lazy and very rude! The guy that works there was the only one respectful and helpful and he was the only one knowledgable with setting up phone service and ext. The two ladies should be fired asap! Now I have to travel an hour away to the highspire/harrisburg branch to get my phone services fixed!! Shamokin branch is terrible! The guy who works there should be promoted to supervisor as hes the only one who does his job and has knowledge of how to do his job and the only one respectful and helpful to the customers! If it wasnt for the gentlemen I wouldn't even rate a one star.
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April 2022 by jillian ripa
Amazing service. Awesome account representative. She answered all my questions and addressed my concerns too. Danielle Varner made it so easy to switch to metro. Even got brand new phones!!
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April 2022 by Amanda Stehr
This was not going to be a five star review but Danielle took such good care of me can’t help but recommend her. Her coworker on the other hand is the one who started my sale and then left before it was finished.
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April 2022 by Ellie white
My experience at this location was AMAZING. And RYAN is the BEST he went ABOVE and BEYOND and made sure I walked out with a big SMILE on my face which I did.
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April 2022 by jade rosario
They are the worst I bought a phone there and I had to go back to the store 3 times the same week I bought it because it was giving me problems and everytime I had to go to the store the manager with purple hair never could of done anything about it !
