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October 2024 by D M
Service was excellent and professional. Bought an older house with some plumbing issues which required the walls to be open to fix leaks. Tech came on time, fixed the issues, cleaned up.
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August 2024 by Seamus Gallagher
I manage multiple boutique hotels and apartment buildings. A colleague suggested Centrum and glad he did. Plumbing needs are often emergencies (and somehow always on a Saturday or Sunday afternoon). Their customer service, timeliness/sense of urgency and communication during an emergency is impressive. And anytime I hear Jason is in route, I know we're in good hands.He has a calm, confident presence while troubleshooting the problem. He clearly explains what's going on, and how he's going to fix it in terms I can understand knowing nothing about plumbing. Highly recommend, good people and very skilled.
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November 2023 by Felicia Comisar
My oil burning furnace system was just serviced by Centrum and I couldn't be happier. Dante called to be sure I was ready and was early. He was professional, quick and very patient with all my questions. I will definitely use Centrum again.
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September 2023 by mary kay smith-campion
Another successful job by Centrum Mechanical. This time my Hot water heater went. I noticed it on 8/22/22 late. Someone came out, looked at it and was back the very next morning to put a new one in. Very professional and up front with what they are doing on the job. The man was name Duane who was on the job. He was on time, professional, explained what happen and what he did to make it right. All in all I would not go to the other guys I dealt with. These guys are the real deal.Also there H-VAC team is amazing as well. Helped me out in a pinch a couple times when my A/C unit went on the fritz. Could not have asked for more professional, and nice guys to deal with.So you want the best come get these guys for all your J-VAC AND PLUMBING NEEDS.
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March 2023 by Laura Fidorowicz
Any time we've had to call, they are our same day and go above and beyond to fix the issue.
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February 2023 by Frank Lang
I had an issue with my heater on the coldest day this winter season. Dan and his staff came out as quickly as possible and rectified the problem ,. I would use them again and recommend them if you need assistance.
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December 2022 by John B.
With mixed emotions, I am providing this review. Centrum has provided service to our church and pre-school for many years. Within the past 2 years, they have done work for us by providing drainage service and installed a new sump pump drain and repaired our sewer line outfall. There response time has been excellent at a fair price and very responsive. Recently, however, we had issues with our heating system in our preschool. I made numerous calls to the main number and I was told I would receive a return call to discuss the issue and schedule an appointment. I made approximately 3-4 calls as this was somewhat of an urgent matter. Having received no return call, I attempted to contact one of the "principals" which resulted in no response. Due to the urgency of the matter, I was forced to use another company to temporarily resolve the issue. As I said, this review is provided with mixed emotions due to previous, responsive service but I never received a call to date, and never had an explanation as to why there was no response.
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June 2022 by Arielle Klinetsky Libes
Excellent service all around. Came out in a timely manner, on time. The job needed a second plumber and he arrived shortly after and was very thorough in his analysis (complex piping/driveway issue). Didn’t rush, answered all off our questions. Would definitely recommend and use them again.Services: Outdoor plumbing system repair
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March 2022 by Georgina Parker
Aggressively bad driver in a Centrum truck in the left lane on route 476 3/21/2022. Based on that I would never recommend this business.
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September 2021 by Giuseppe Carusone
Was having issues with my water heater, they came out and serviced it and said everything was fine with it besides one issue which they claimed should be fine. After they left the problem persisted; my hot water heater continues to error out and shut off at least once or twice a week. I called them back at least 10 times to follow up and see if there’s something that could be done and provided them with the error codes. Each time I called they said they would have someone call back and that they would search the error codes and find a solution. No one ever returned my phone call, it came to a point where I called almost every other day. So in the end I’m out the $110 service fee they charged me to service my water heater which still isn’t fixed and searching for another plumber.All I wanted was a fixed water heater, wether it was a broken part or maybe even replace the whole thing. But I’ll leave that up to the next plumber to figure out.Service: Water heater repair
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July 2021 by Joe Sztender
Van blocking the street driver not moving
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April 2021 by Manolo Coronado
I had an incredible incident with one of your drivers today at bj's parking lot (Downingtown), he almost roll over me and another guy and instead of apologized start yelling and screaming at me and then run out of the scenes as a fugitive. People like that shouldn't be in business neither driving a vehicle.
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October 2020 by Bennett Block
NEVER, NEVER, NEVER use this company!! Called to ask a few questions about a job they did 4 TIMES over a two week period of time (gave a few days between calls understanding they may be busy). Had some concerns about what they did, the cost, and warranty with no real animosity. But since they wouldn't return my calls I can only believe the worst - that they took advantage of us. No way of really knowing that - though the cost seemed absurd. But customer service (they are in the service business!) is clearly AWFUL!
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July 2020 by Elizabeth Butler
My elderly parents had plumbing work done a few years back as an emergency job. The service men who performed the work were detailed and took the time to explain everything. The job was completed and no issues since.More recently my mother had plumbing work again in a bathroom due to a leaking pipe and was thoroughly impressed at the professionalism of the service man. She felt comfortable with him and he treated her respectfully.The prices have always beat out other companies and the work is very well done.I am now considering a large AC job and my mother insists I get a quote from Centrum first.Thank you Centrum!!
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April 2020 by Jeannette Mazzeo Colgan
I've hired Dan and his team many times, at both our residence and rental properties. For our tricky steam systems at two properties, they're the only ones I'll let work on them!
But today, when Dan heard I was making masks (for COVID-19) and was looking for good HVAC filters, he brought almost 20 to me that day!
I highly recommend Centrum for many reasons!
