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January 2024 by Alvin Maldonado
Laurie & Raven are great. Always there to answer our concerns. Helpful and informative. When I stop by we always have a good conversation and share a laugh. Keep up the good work. Thanks.
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January 2024 by Patricia Anderson
I have been a customer with Metro Storage for a number of years, have always been treated with the upmost professional service. Most recently I must commend staff member Lori, she always goes above and beyond 'the call of duty' to assist me whenever necessary. She is always pleasant and kind with an unwavering smile each time I am in her presence. She puts the capital C & S in customer service. Everyone should take a page out of her book.
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January 2024 by Warren Holt
Great Staff patient. I came at the end of the business day an Laurie. Was a big help. She took her time with me an was very informative.
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January 2024 by Dana Allen
Laurie assisted me both times I came to Metro Storage. She was extremely knowledgeable & very helpful. We always indulged into great conversation. Her customer service skills exceeded my expectations. Thank you, Laurie!
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December 2023 by Marlissa Monay Visuals
Had a super smooth experience renting out my storage unit. Laurie was great to me, she went out of her way to assist me which I really appreciate ❤️❤️ I came in minutes before closing and was moving my things in after 15 minutes. Would Recommend!P.S Try not to buy your own lock rather than buying a lock from the office.
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December 2023 by Tracie Sexton
Raven and Laurie go way above and beyond to meet and exceed expectations. I had to rent storage space from Utah for my 18 year old daughter. They were so helpful the day she moved in, and even gave her a ride to the airport. I highly recommend this business!
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December 2023 by Danielle Pruitt
Laurie was awesome! She stayed late to accommodate my needs, she's very prompt with responses and one of the best customer service representative I've ever come across! Thanks Laurie!
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November 2023 by Trinidad Gal
I’ve been renting from this specific site for a couple years now Raven and Laurie are always kind and helpful they go out their way to get things done for you great customer service.
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October 2023 by Timothy Bullock
Laurie and Raven are the best! Their customer service gets 20 stars if it was up to me i would give them a raise! I wish I found out about this storage facility years ago. The property and facility is always clean and my unit is easily accessible. I love it here.
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October 2023 by Reading Home & Community Supportive Services LLC
Your staff Lauri is the best. She has good customer service skills, and she is always available to answer our questions/concerns. As a customer who has rented multiple units for the last three years, she knows us by the name she is the best and thumbs up to your company for the training you give your staff.
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September 2023 by Faith Pinkerton
Recently moved into a unit and received top notch service. Began the process of renting a unit online which was so easy. As soon as I reserved the unit I received a call from a very nice lady who was so helpful and professional. The day we moved our belongings into the unit received more wonderful service. Top notch!!
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August 2023 by Lauren Alsbrooks
I was helped by Ms Laurie and Raven. They were so kind and provided quick and easy service to me and my sister. Ms.Laurie went above and beyond giving us the best suggestions for our needs and she was so nice! This storage is affordable and fair. My favorite thing here is the security systems they have in place. 10/10 highly recommend!
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August 2023 by Stephanie McGettigan
Love the place so far. Nice and clean. Good size area and units. Best of all the front desk staff are amazing. They were so helpful and kind to me and my elderly mother. Raven and Laurie are 2 of the nicest most helpful people I’ve dealt with in a long time. Thanks so much for everything.
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August 2023 by Gregory Wertman
I’ve rented a unit for several years. It’s always kept clean. 6 months ago I found that mice were over running the place. They ate wiring I. My 71 corvette that cost me over $1000 to fix. I informed management of the problem and was told they would take care of the issue. Unfortunately the issue only got worse. Their idea of mice mitigation was to throw around mice bait packets which are a joke! Not one packet was touched. I complained again and was told the problem was from construction which was taking place over a quarter mile away. I went out and purchased over $75 worth of mice poison as well as peppermint balls and packets. Unfortunately that are still there because they are not treating the other units. The people around me are all complaining about the mice situation. I was give the district managers number but after several calls to him I have yet to hear back from him. DO NOT RENT A STORAGE UNIT FROM THIS PLACE!!!!!!
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August 2023 by Atarah B.
I definitely would not recommend my items are virtually destroyed. No not virtually, but are ACTUALLY destroyed. This place is rat infested all of my items, reek of urine and have visible rodent droppings. I have been trying to get a resolution for over a month I have spent close to $2000 to store my items. At this point. I am considering a lawsuit. I've even been in touch with News personnel. It's very distasteful that I cannot get a reply after multiple messages. Internal staff very nice, but cannot resolve these situations . Do not store your items unless they are trash!! Eventually, your belongings are going to become trash!!! Unreal. Photos to come!
