Diehl Ford of Sharon offers a generally positive experience for customers looking to buy or service their vehicles. Many reviewers praise the friendly and professional staff, highlighting their helpfulness and ability to make the car-buying process comfortable and enjoyable. Customers appreciate the knowledgeable team that guides them in choosing the right vehicle for their needs and budget, with some noting the ease of test drives without pressure. The service department receives high marks for being timely and thorough, providing peace of mind to those who drive frequently. However, some reviews mention negative experiences, such as feeling rushed during the sales process, especially when reviewing vehicles after purchase, and dissatisfaction with trade-in offers, which were perceived as unfair. Overall, the dealership is recognized for its accommodating staff, efficient service, and positive interactions, making it a trusted place for both purchasing vehicles and maintaining them.
Had a recall on my 2017 Ford F150. Diehl came to house to perform the update which was incredible. The tech was very professional and courteous.
August 2026
Drove 4 1/2 hours to purchase a new f150 raptor. Josh Hamm was very helpful and was transparent throughout the negotiation and sales process. Would recommend to anyone looking for an easy no pressure sales process.
January 2026
Great experience and a great deal! Salesman and management was great!
