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July 2025 by Jeffrey Mattie
Was taken care of by Tyler at Dallas PA location…he informed me on a few ways we could alter our plan to save money and helped me swap into a new phone within an hour with no problems or hassle. Had nice friendly conversation throughout the entire process. Great experience
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June 2025 by Logan Bullock
Worst customer service and they just add things to your plan without tell you so they make more money off they sale. Also they don't do anything to help you when you have problem. Never new managers can't call higher up people in the company to help you figure out the problem you are having but they don't get paid to help just to sell you stuff
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June 2025 by Christina Hernandez
EDIT!!! If I could give this store zero stars, I would. A week after my initial review, I found that this store changed my phone plan without consulting me and I no longer had my HBO subscription. Cut to four months later, this past weekend I stopped in to get a replacement for my screen protector. The employee asked my for ID and phone number and entered my info into their tablet before realizing they were out of stock on the protectors. I left having barely spoken to this person. 10 minutes later, I received two texts from AT&T. I was enrolled in a $25/month home protection plan and in the “Turbo” program. Tried calling for two days before heading back in to get these taken off my account. Apparently, the employees here are notorious for pulling stuff like this. Straight up scammers. AVOID THIS STORE AT ALL COSTS!
Excellent customer service. I came in with a tricky situation and got top notch, friendly service.
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May 2025 by Jeremy Schwarztrauber
Awesome place, awesome people, 5 out of 5 stars
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May 2025 by tomas
The girl was very attentive and clear when explaining and she was also patient with us.
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May 2025 by Edith Graziano
The rep was very courteous and helpful. She took the time to explain everything
In a timely manner.
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May 2025 by Blaise Kubasik
Great service and I was in and out in an hour and I love my new phone. Thanks guys.
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April 2025 by Mike budjnoski
Clara N at the Dallas PA AT&T phone store was exceptionally knowledgeable about helping me to replace my lost iPhone I would recommend going to that store anytime for anything related to the iPhone.
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April 2025 by LINDA DORRANCE
Jayzell was outstanding in helping me. I’m not very technical when it comes to any electronics. He was so patient and helpful the entire time. The store was extremely busy, he was the only customer service person there, and he maintained his composure he entire time and was so polite with everyone. I can’t say enough how outstanding he was. Thank you, Jayzell for making something I was dreading very pleasant. Great customer service.
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April 2025 by Becky Zimmerman
I had a great experience getting a new phone at the Dallas location. Jayzell was a great customer service representative and heled me making the best choice.
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July 2024 by Roger Youman
Great service from Ashley and Chloe. Very helpful.
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July 2024 by Thaddeus Prekel
Terrible experience. Was hung up on by the store representative. Called back and left message for a return call from the store manager that was promised and never received. There was a simple solution to my issue which I found out simply by calling another AT&T location.
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July 2024 by Dee
Nick was very patient with us and even though he was busy, he wasn’t quick to push us out! He’s awesome.
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July 2024 by Ryan Miller
best place to get a phone
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July 2024 by Michele Williams
Ashley is top notch in customer service. She encountered three new lines within 5mins of each other. And she took care of each of us swiftly with efficiency. She is awesome!
