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February 2024 by Andrew VanNess
Got bed bugs from staying at this hotel in December 2023. Everything smelled damp. Cheap. You have been warned.
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February 2024 by Patrick Szilbereisz
It was not a good experience for us we stop by for the night they lest pepole having a party inside there room just beside are room they have more then 10 pepole running put music drinking for 01h00 we leave at 4h30 because we can't sleep front desk offer to change room I called to make complaints they offer 30 refunds seriously I will never stop overnight again
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January 2024 by Shari Bierman
If you are on a budget, this is where to come. Clean rooms, with minimal extras. Wifi available. Business area. Small pool.Food & drinks: Good breakfast with room. No vending machines.
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January 2024 by Marta Montanez
I left upset, I was called from the front desk at 11:05am, indicating I "missed check-out at 11:00". My confirmation notice, and the website, indicated checkout was at 12:00. This caused an argument with my husband and a horrible start to my day. We are always on-time, and always have our time appropriately measured out... this was very upsetting. Even our access card (key) was deactivated. Needless to mention, and more upsetting than anything, it is Christmas Day! Really!!?? 10/11 years of being a loyal customer... This is very upsetting!
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December 2023 by Heather Laser
I had an issue with the check in (it was no fault to the hotel/front desk) the woman at the desk reached out to me to let me know the issues the hotel was having with my reservation, she communicated in a professional and timely manner. We were able to get it resolved, no problem. And then I had an issue with the AC in my room, I had it set to 67 degrees, cool…but upon return to my room, after several hours of being gone, my thermostat was reading 92 degrees and hotter than hades! But AC unit still said it was set for the 67 degrees and was on cool. Front desk was very helpful and accommodating with getting me in to another room without any hassle. Rooms were all clean and comfortable.
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December 2023 by Gerald Haddock
A review.
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December 2023 by Donald Campbell
Nice clean hotel, staff was friendly and courteous. The best hotel I have stayed at in a long time, The only complaint is the small parking lot hard to fit a 30' trailer.
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October 2023 by Amantha Johnson
Easy access to a restful night’s sleep. Hotel is older but very well maintained. Both the night and day managers were very friendly. We had a small TV issue and he came to our room immediately to resolve it. Miss Pam and Miss Penny were very sweet and kept the breakfast area clean and well stocked. An obnoxious guest tried to bring a dog into the breakfast serving area. The guest admitted that his dog was not a service animal. Miss Penny, firmly but very politely, asked him to please remove his dog as it is Best Western policy not to have pets in the eating area. He became very loud, saying obscenities to both staff members. Both ladies handled it with grace and dignity. My husband asked the guest to please refrain from that language and behavior reminding the guest that the ladies were only doing their job and that the staff members and other guests present did not have to endure that kind of behavior. The guest left and we had a very pleasant breakfast. The property also has a lovely indoor pool.
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October 2023 by Heidi Granese
Our room had some stains on the carpet, the wall and the curtain. They had older TV's and a few channels. Our key card to open our door and the side doors sometimes worked. We had to go up front three times to reactivate the cards. We stayed one night. The breakfast was decent and they kept up with cleaning the counters. I appreciate that they allow dogs. The refrigerator did it's job and they did have a microwave and coffee maker in the room. It definitely is an old hotel. It was fine for staying a night. The location was why we tried this hotel.
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October 2023 by MONA
It was clean, close and even had a pool. Very nice operators. Breakfast had nice options- if only the bacon was crisp. Very close to a nice casino, half hour or less from Carlisle. Will stay again.
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September 2023 by Rebekah Ancrum
My husband and I stayed here for a a few nights when visiting DC and Gettysburg, but trying to stay a safe distance from both. It's really a very nice place to stay. For not much extra, we booked the biggest suite with the jetted tub in it. We were in love with the luxury feel that provided. The hotel is within a few minutes drive from the main part of town where all the shops and eateries are. The staff is extremely friendly and accommodating! The hot tub was amazing and the jetted tub was addicting. We were a little concerned about the pool. There seemed to be something at the bottom of most of it that we were unsure what it was. Otherwise it was an amazing experience! The gym is small and not very crowded which was ideal for me (who hates working out with people watching). The breakfast tasted amazing with plenty of options to choose from and the room itself was kept very clean and organized. Overall great experience and would go again!Rooms: Very clean and organized.Safety: Very safe neighborhood from what I could tell.Walkability: Have transportation. There's a couple things within walking distance, but everything is mostly a 5 minute drive from the hotel (a half hour walk).Food & drinks: Comes with free breakfast which has plenty of options to choose from and offers snacks at the front desk.
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September 2023 by Roger Hill
Room had smoke smell. Went to another room and thermostat didn't work. While in the bathroom there was a huge live spider. Next morning tv didn't work. Called front desk to report it, but no one came to fix it. When I checked out I was overcharged and brought it to the clerks attention but got no where. Last time I will be staying there.Food & drinks: Breakfast was ok.
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August 2023 by Linda L
We needed a port in a storm due to difficult weather while driving north on highway 81 Monday afternoon. This was a great value and I had a pet with us. Everything about our stay surpassed my expectations. I honestly can’t remember the last time I stayed in a Best Western. Easily over 10 years ago when we were road warriors following our son’s college football days. So looking ahead I will happily use Best Western again!
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August 2023 by Leslie Tallant
Weird experience. We called as we were traveling 9 plus hours and needed to rest. Was ensured we didn't need a reservation because they would have enough rooms etc. Arrived and was offered a room with one bed. At 2am there was not much room left to leave and find other options so me and my husband and 2 kids had to try and rest for a few hours in one small bed
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August 2023 by Will Allen
Honestly for a 90$ Best Western this is pretty good. The room was clean and nice . The pool wasnt fancy but better than average. Hot tub and sauna were a plus. This a halfway point for a frequent summer drive and I'll stay here
