“Monster Buy Back should be giving training courses on customer service! This was by far the best customer service experience I have had in a LONG time. Hunter made each step easy. He listened to me and kept me up to date with part shipment so I did not have to come to the store until needed. Hunter also checked when I was coming to ensure there was a tech available. The tech was also very professional and helpful. I will definitely be back!”
“Friendly , a good knowledgeable man. Now just get the part for my washer that's been on order since may 8th or replace my washer if you can't get the part so I am not inconvenience ant longer.”
“Monster Buy Back should be giving training courses on customer service!
This was by far the best customer service experience I have had in a LONG time.
Hunter made each step easy. He listened to me and kept me up to date with part shipment so I did not have to come to the store until needed. Hunter also checked when I was coming to ensure there was a tech available.
The tech was also very professional and helpful.
I will definitely be back!”