-
February 2024 by Jacob Horner
Reached out about a camper I was interested in, only to find out it was too far away for us. Ron, a salesman for the company, was extremely kind a respectful. He responded very quickly to me. This is a great company.
-
February 2024 by Walt Moore
Purchased on the Internet, sight unseen. Unit was used and "as is". When I got to the dealership it had been pulled out and was ready to go. I knew it would be a project but it was in better condition than I expected. Everyone at the dealership was helpful and very service oriented. I would not hesitate to recommend them.
-
February 2024 by Mary Karpa
Very nice and pleasant . Easy to work with and make sure u get what u want
-
February 2024 by Cindy Cockrum
Jason was helpful and professional
-
February 2024 by Joe Yakobosky
Our buying experience at Tom Schaeffers was excellent. Before arriving, we told our salesperson Sean what floor plan we were looking for. He had a few options on the lot, and after listening to the differences between them, decided on the travel trailer that fit our needs. We arrived at a price that was reasonable without hours of negotiation. We had a 4 hour “seminar” with different people talking about the options, connections, etc.
-
January 2024 by Nicole Murgia
Our sales representative, Jason, was phenomenal! He took the time to show us every camper we were interested in and was patient and informative. Moreover, he was not pushy or overbearing. It was apparent that this is a family run business that prides themselves on quality customer service. This is a company we would be very comfortable conducting business with. Thanks again, Jason!
-
January 2024 by Lori
Sean helped us purchase the perfect RV for us.
-
January 2024 by Robert Flail
Bought yet another travel trailer here, I’ve bought several and have always been treated well.The service is excellent and I’ve always felt comfortable.Dealing with Sean was a pleasure, the prices are competitive not always the lowest or the highest but you do get what you pay for. I highly recommend Schaffer’s.
-
December 2023 by Bash Bash
Sean, our salesmans, was great. He was able to answer all of our question and there was no pressure like other places. Terry did out walking through and was thorough and was great answering all of our operating question. I would highly recommend Tom Schaeffer’s RV dealership.
-
November 2023 by bruce lamonaca
This is my second camping trailer , both from Schaeffer's. The two salesmen, Jim and Ron, could not have done a better job explaining, everything about the trailer, pricing, trade in and all. They made the whole process simple. Kerry, than took us out ,explained ALL the items inside and out. Answered all of our questions about the unit. Also, Rachel made all the paper work quick, easy, and had a great smile.If you are looking for a camper trailer, this is the place you want to deal with.
-
November 2023 by Don George
Our sales person Sean and the mechanic Tom who gave us the demonstration of the new camper were wonderful and the only reason we continued with the purchase of our new camper. “ The little man behind the desk “ who appraised our trade in was incredibly unreasonable and unfair. Would surely recommend a grand design camper. Just don’t trade your old one there.
-
November 2023 by Rebecca Haviland
Bob from parts department was absolutely wonderful. Very kind and outgoing. He was knowledgeable and even though you guys didn't have the part, he knew that ace hardware across the street would and they did. For the first time since buying my modular home, I was able to take a bath. This mama was one happy camper last night! Picture of my tub for reference! Thanks so much Bob!
-
November 2023 by Tim Coyne
Great experience all around with everyone involved with the trading in our travel trailer at Tom Schaeffer’s. Jim was a knowledgeable (no pressure!!) salesman. Lee, Bob, Kevin and Gordon were all super helpful with my never ending stream of questions on pickup day. Finance team was great to work with as well. Look forward to lots of camping next year, and maybe dealing with Tom Schaeffer’s team again sometime down the line.
-
October 2023 by Rob Casper
Our sales guy Jim Campbell was just awesome. Very knowledgeable on the campers he showed us; upfront and honest. Rachel in finance was also great. Helped us through the loan process. Merry the demo guy was also very knowledgeable. Gave us great advice and tips on the camper.Our advice is to see Mr. Jim Campbell if you’re looking for a new or used camper and make sure you have Rachel for your finance needs. And hopefully you’ll have Kerry for your demo.Thank you everyone for the great experience. We love our new Avenger and so do the grandkids.
-
October 2023 by Kevin Gallagher
We had an awesome experience buying our first travel trailer! From the time we arrived to the time we picked up our new trailer, everyone was awesome! Sean our salesman was great at explaining all the features of the trailer we were interested in! Never felt pressured in any way. Rachael in finance made purchasing a breeze! Tom (we think that was his name) who gave us our first time trailer orientation was very through and took his time getting us familiar with everything we needed to know to be successful travel trailer owners. One of the biggest perks is they a pet friendly and treated our dog Nitro like family and he even got his first ride in a golf cart! We highly recommend Tom Schaffer's if you are looking for a pressure free and relaxed shopping and purchasing experience.
