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April 2024 by Mary Gladfelter
Just want to give a shout out to Jessica. She is a very knowledgeable and patient sales representative. Answered all questions and give us all her attention.
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March 2024 by Kayla Dellone
Jessica was super knowledgeable and helped us find the perfect mattress! She was helpful through the whole process.
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March 2024 by melissa krechel
We purchased a mattress from Mattress Warehouse, shopping at both the Wilmington store and the Shrewsbury store. After a terrible experience with the Wilmington location, I can't recommend Chuck at the Shrewsbury store enough! He was helpful, knowledgeable, and courteous. We will absolutely return here for our next mattress.
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March 2024 by Linda Baxter
Jessica was very knowledgeable and worked within my budget. My adjustable bed really helps with my sinus problems. I love my tempur pedic bed!!
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March 2024 by Christine Klaff
Thank you, Jesica! Amazing experience and got exactly what we wanted at a great price.
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March 2024 by K L
Had a great experience today. Went in just wanting to test out different beds to order elsewhere online. Chuck was knowledgeable and attentive but not pushy and ended up helping us choose and order a mattress we love.
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February 2024 by Mika Smith
Our experience with chuck was amazing he was a great help with finding us a mattress in our price range, 10 outta 10 service highly recommend chuck
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February 2024 by val dennis
Jessica was super helpful, informative, and efficient. We found exactly what we wanted for our guest room.
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February 2024 by Jennifer Kelley
Chuck at Shrewsbury, PA store was extremely knowledgeable and helpful. I found the mattress that I wanted for a great price during the Presidents’ Day sale within 15 minutes. Any questions I had he was able to answer. I would highly recommend dealing with Chuck at this location.
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February 2024 by Joanne pike
Had a great experience there today. Went in looking for a very particularly suited mattress due to my husband shoulders and back. He's had several surgeries on each and we needed something to especially fit him and not necessarily just go with something "orthopedic" due to the nature of his injuries. The employee, Jessica, was being patient and helpful. We tried so many mattresses and she gave us info on all the mattresses we tried and was never pushy on purchasing anything, which I totally appreciate. After we decided on one, we found out there would be a delay. Not long but hubby was determined to take home a new mattress TODAY. Yup, a little impatient? but in his defense we haven't had a new mattress in almost 15 years and he lives in pain with his shoulders and back. She then went above and beyond and found one in their back room that had been a floor model. She gave us an awesome discount on that one and even remembered there had been a remote control base that matched it that we were able to purchase as well. She kept us completely informed of all mattresses and the different warranties and things that go with them. Then after we picked it up we forgot a piece to the base. She called us right afterwards and we were able to turn around to get it. Many would have not have even bothered to let us know.
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January 2024 by Charles Franklin
Extremely pleased with my purchase. Jessica and Chuck were both extremely professional, helpful and knowledgeable. My wife and I have bought 4 beds from this store and we have always had a great experience and leave as happy customers.Unfortunately, that is where the nightmare begins (Day of Delivery). This is the second time after sizeable purchases that the delivery driver has arrived at my house and used any excuse in the book not to deliver my bed. It's unbelievable. The driver ruins the entire experience. I would caution anyone to RUN, not walk from an experience with Garcia the driver. The first time the driver took a picture of my backyard and sent it to dispatch claiming that I did not shovel my driveway. Yes you heard that right. Today he went to the wrong house and yelled at me for pointing out that he was not at the correct house (The address on the paperwork was correct). Given my experience, I personally will not likely purchase anything from this store again unless I am explicitly guaranteed that I do not have to deal with this unprofessional and unethical driver.
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January 2024 by Taylor Ingram
Jessica was wonderful today! We had our pick within 30 minutes. No rush just overall a great experience! Thank you
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January 2024 by Marco Tornow
Jessica welcomed us promptly and helped us pick the right mattress for our needs. Her talking us through our options and comparing possible contenders made the process less overwhelming. It was great to finally test all the options we’ve been seeing online. We are happy with the choice we made.
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January 2024 by kenv4984
Jessica was the best. Great product knowledge on every mattress, frame, pillow and accessories. Being delivered in four days. Great initial price and with one year price match.
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December 2023 by Matt T
Jessica was super friendly and very helpful! I came in to get a bed for my daughter and she greeted me right away and was very welcoming. She showed me a wide variety of mattresses and helped me find the perfect fit. Highly recommend the store and thanks so much Jessica!
