Victra, a Verizon Authorized Retailer in Shrewsbury, PA, is known for providing excellent customer service and a wide range of wireless products. Customers appreciate the knowledgeable and dedicated store staff, including individuals like Chuck, Wally, Jose, and Justine, who go above and beyond to assist. Chuck is praised for his patience, expertise, and willingness to help even after hours. Wally is appreciated for carefully installing screen protectors, ensuring customer satisfaction. Jose's exceptional service convinced a customer to stay with Verizon, highlighting the staff’s professionalism. Justine stands out for resolving complex account issues quickly where others could not, demonstrating the store’s commitment to solving customer problems efficiently. Overall, the store aims to connect technology to life in a trustworthy, fun, and profitable way, making each visit a positive experience for guests seeking devices, accessories, and support.
