“I had never used the UPS store services before But I needed to return a package to amazon. I admit that after reading the older reviews I was expecting a long and difficult adventure. I left work an hour early just to make certain I was there in plenty of time. The first thing I noticed is that the store is located in a strip mall with a large parking area. I got into the store it was clean and tidy. There were 2 service people helping customers and I was in line behind them. Another employee came to the waiting area and offered to help me. He was friendly, helpful, and professional. I explained that I wasn't certain what to do and gave him my box and a copy of the scan code that amazon provided for me. He took care of my box expeditiously and I was in and out in minutes. I couldn't have asked for a more pleasant customer experience! I most definitely recommend the Ebensburg UPS Store to anyone who needs to send packages. I will be a returning customer.”
“Very easy process to send pre-paid packages. Not really a huge fan, being a retired Postal Worker, but someone else is footing the bill.Now we wait to see how long it takes to get to Texas.”
“The UPS facility on Donald Lane has courteous, helpful employees. The UPS delivery people in my current zip code of 15905 always deliver my packages with care and to the correct address. When I lived in zip code 27948 there was one UPS driver who delivered my packages to the wrong address three times. I had to get refunds for those items. Finally I talked to him one day and he slapped himself in the head and said "I know where I've been taking them!"”
“I've been visiting this Staples store for nearly twenty years, with "so so" experience. This time was singular, after Kelly helped me navigate a print. I was so impressed by her seamless ability, I decided to make a keurig coffee purchase as we. It's the people, who make a business?”