Advance Auto Parts is known for its excellent customer service and knowledgeable staff. Customers appreciate the helpfulness of employees like Zach and Chris, who effectively resolve issues, such as battery problems. Brittany also receives praise for her professionalism and assistance with wipers and key fob batteries. Loyal customers have been returning for years, noting the ability of staff like Jason to find hard-to-locate parts. Additionally, the online ordering system is efficient, with items ready for pickup in about 30 minutes, making the process quick and easy. Overall, Advance Auto Parts stands out for its friendly service and reliable support for automobile needs.