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October 2023 by James Armstrong
It was an excellent experience. I was in a jam, they had space and were very helpful in moving in/out when the time came to use their services.
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October 2023 by Robert Ernst
Hey, stuck a lot of work to make the place really nice but still have a rodent problem. I see what happens when I file my insurance claim.
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August 2023 by Cali Santiago
I had to change my initial review because it started out well but ended up bad. I had a $60 rate hike after a year and the last couple of months anyone can get in the facility. No closed gate and some folks are living out there unit. No thanks, I just moved out to another facility. The staff is amazing the I'm guessing management needs to get it together.My experience was amazing. After going to other local storage venues, Ideal was the only one that had someone to tour and assist. The customer service was amazing!
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August 2023 by Delores Johnson
The representative was very friendly and very helpful. She was pleasant to deal with and a great personality. You could tell she was a people person.
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August 2023 by Cheli Martinez
Customer service was fantastic. I will move my furniture this weekend.
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June 2023 by Mike Williams
I have only worked with Rachel at the Sinking Spring office and she could not have been more helpful. I have two units there as well as a parking spot and have never had any issues with security. Easy in and out from 2 sides of the property is a plus.
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June 2023 by Richard scheib
Was fast easy and great talked to the manager told her what I needed and she recommended what size storage to get and went from there had the documents signed real quick and that was that was the easiest experience I've ever had
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June 2023 by Mike T.Williams
I have only worked with Rachel at the Sinking Spring office and she could not have been more helpful. I have two units there as well as a parking spot and have never had any issues with security. Easy in and out from 2 sides of the property is a plus.
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May 2023 by Brandon Miranda
It was amazing it was already ready before I even got to the place all I did was pull up my car to the storage unit loaded my
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April 2023 by Kemal Denk
It was perfect. Needed an extra space. Gentlemen was able to get me one right away.Thank you!
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March 2023 by A. “T. P.” Phillips
Not all types of businesses should be reviewed; at least not in one generic format. It's a storage unit place. Sure, there should definitely be an easily accessible and noticeable forum for experiences on the premises that would worn off other potential patrons, but I don't understand how one would give a storage unit five stars when the quality of the storage unit depends on what you put in it. As far as this particular storage unit rental place, it's rather pricey, and temperature controlled in this particular storage's "sense" (see what I did there) means you will have at least 43 minutes before freezing to death if you stroll into the place in a t-shirt during wintertime. Thanks for destroying my computers with your careless false promises. Thank you for destroying my items and any hope I had
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March 2023 by Chris Young
Rachel is awesome and the units are big and the staff definitely works with you to get you taken care of .
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January 2023 by Rc Michael
Very awesome experience! Very friendly, kind, and courteous people. Had everything explained and answered as we went through the process. Had a great experience and thank you for it.
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January 2023 by Ed Siekierka
Local to my residence at the time. They had 2nd and3rd units available upon request. So far pleased with service. Prices are competitive with other units in area. Recommend to others.
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October 2022 by dawn fegley
Did my purchase online. When I arrived to get in the code I was given didn't work. the lady from inside came out an told me the code was to long let me get you in an ill go fix it. as we were getting ready to unload, she came back with a card and a new code which worked. I didn't have a lock an ask her if I could purchase one, she said sure got one out an since they are ones you put your own code in, she took the time I help me with that very kind an helpful
