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October 2023 by Alex Weitzel
Ashley H. always gives the best service! Not only is she friendly and charming, but she also does an excellent job cutting my hair. Ashley cuts my curtain bangs perfectly, and she makes my hair feel voluminous and healthy. I always get so many compliments when I go to her!
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October 2023 by Cathy Barber
Shout out to Alyssa D -stylist in Sinking Spring. Alyssa does the best scalp massage- just a bonus to her skills in cutting my short pixie style hair that requires tons of texture and thinning. Highly recommend!Services: Shampoo & conditioning
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August 2023 by Shanalyn
I had a Triple Berry Brightening facial with Deanna. She was very professional and knowledgeable. She took time to evaluate my skin's needs and listen to my concerns. She adapted my facial for what my skin needed. When I left I was relaxed, and my face was smooth and bright! I would highly recommend a facial with Deanna to anyone who wants younger looking and healthier skin!
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August 2023 by Kristin Shirey
Awesome experience! Had an amazing facial today by Deanna! Very relaxing and she took the time to explain and work with any concerns (sensitive skin etc). Definitely will be scheduling more appointments!Service: Facial treatments
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August 2023 by Kelsey Litzenberger
This was my first time at this location and I loved my experience. I had a massage with Vanessa and she addressed all of my concerns and left me feeling AMAZING. She really went above and beyond what I was expecting. Already booked my next massage with her!Service: Massage
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August 2023 by Libby Klopfenstein
You have to go see Diana N at Lords and Ladies Sinking Springs, she is just amazing. My hair was in terrible shape when I started going to Diana and I desperately needed her help. She is so professional and so knowledgeable and genuinely loves what she does. She’s just amazing, my hair has never looked better or been healthier. I recently moved out of the area and Diana helped me find a good stylist close to my new home. I would absolutely recommend Diana and L&L hair salon.
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July 2023 by Paige O’Deair
Brianna is by far one of the best hairstyles I’ve ever had! Love coming into see her. She always has a smile on her face and always gives me exactly what I want! Cannot wait to come in for my next appointment!!Services: Shampoo & conditioning
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July 2023 by Ashley Lehmann
I would (and already have), recommend this place to anyone to get their hair done. I was going to this salon for years before moving. Bri was the first stylist to cut my hair short, and continued working with me over the years to find the right style I liked. She always gave me the exact haircut I wanted, and formed a friendly relationship over the 7ish years I went to her. If you want to get your hair done right and feel confident walking out of a salon, this is definitely the place to go!
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June 2023 by Emily Kline
Alissa did an incredible job on my hair. I walked out with my hair feeling healthy, having body, and amazing dimension. She is an excellent colorist and I recommend her work to anyone looking to book. 1st time getting my hair done at this salon and will not be the last. Thank you!Services: Shampoo & conditioning
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June 2023 by Super Freddy Phanatic's Mom (J)
October 2022...orginal review: "had been going to L&L for almost 2 years. I understood going in that it’s a a pricy salon, however, I expected to receive superior-quality service and customer service. That statement was true until 2 weeks ago. Let me preface by saying that I’ve had 3 different stylists (in 22 ish months) due to their high turnover rate. I had an appointment for partial lowlight and cut, quoted at $152. I had 3-4 inches cut for a chin length even cut (pretty short). I provided a pic of the color I had in mind with the understanding that it would take more than one visit. Partial lowlights applied, shampooed, cut, and styled. I was utterly confused. Why was my hair the same color as it had been at the start of this process? Where were the lowlights? I mean, the cut was ok, but it didn’t look like I had any color work completed. The stylist then proceeded to push product after product on me (like a car salesman) while she curled my hair (the photos of the cut I desired were all of straight bobs, not exactly sure where the curls came in but I was too confused by the lack of color I honestly couldn’t speak.) Before I got out of the chair the stylist said “don’t wash your hair for a couple days to let the color set.” Ummm what?! Was it going to get darker over time? And now I can’t wash my hair with all this product in it?Well imagine my shock and dismay when I was informed the total cost of my partial and cut was $262. I was charged for the partial and cut at $152 and then “additional color” costing $110. I paid, I tipped generously. I went out to my car and bowled my eyes out. I called the salon a couple hours later after confirming with several people that it appeared that my hair color had not changed. The woman who took my call hung up on me twice. I called a couple days later and was told that the owner Amy would “call me shortly.” No call back. I wrote a detailed email to guest services. No response. I finally received a voicemail from the salon, called back and left another message for the owner.Late October - November 2022, I made numerous attempts to resolve my issue through e-mail as I wished to have everything in writing. I never received an e-mail in return. I even gave them the hands off option to Apple Pay me my refund or mail me a check, but still nothing. I was relentless. Still nothing. However they did contact the police in an effort to have my original Google review taken down....sounds like some privledge right?Spending an afternoon getting my hair done is a self-care treat and often gets postponed due to life’s circumstances.I am a hard working single mom and I had been a loyal L&L client for 2 years. I’d recommended their services. At the VERY LEAST, I should have been immediately reimbursed for the $110 in “additional color” as that was clearly a mistake. The owner and staff had been wholly unprofessional, they know what they did...No resolutions were ever offered, extended…no refund was ever made. And certainly no apology for what happened…I have also asked repeatedly to be put on the unsubscribe list but continue to receive L&L emails regularly.Services: Hair coloring
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April 2023 by Harlem Knight
The staff here are very nice and extremely talented. It's always a pleasant experience every time I go there and Katie at the front desk is such a joy and very welcoming Thank you always ladies.
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March 2023 by Ann Marie Edwards
Casey is excellent! My hair was a nice of color jobs gone wrong with lots of damage. She gave me great color, a plan for future color and a great haircut. Highly recommend!
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March 2023 by Anne Fischer
The best salon in the game ! I receive so many compliments on my cut and color. Cannot recommend Lords and Ladies, specifically Bri, enough.Services: Hair coloring
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February 2023 by Xiomara Guistwite
I will going to this location for a few years now because I love it! The staff is always extremely friendly and I absolutely love the building. It’s beautiful!The hairstylist I used to go to at this location +2 years ago fried a bit of my hair off in the back and never told me, I found out when I went home. When I reached out to the manager, they offered to do a conditioning treatment on my hair, which was very nice.Now, I have a new stylist and she’s great! Lena was so friendly and caring with my hair goals. I have dark hair and I want to go back to blonde so it takes quite a few appointments to reach that. Lena made sure to inform me and give me great advice on what to use on my hair to help it stay as healthy as possible. After my appointment my hair felt so smooth and smelled amazing! Can’t wait for my next appointment!Services: Hair coloring
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February 2023 by Jane Getz
I had highlights and low lights done paid $166. When Katrina dried my hair I told her I don’t see the highlights at all? She parted my hair got a mirror and I had to look very very close to even see highlights. She knew I was very disappointed… shes a sweat girl and very friendly but didn’t offer to make it right. It is a beautiful bright salon. She told me to make another appointment for 6 weeks and will do it thicker. I did make the appointment. I called a couple weeks later because I had a family emergency and was away and number two I’m not a complainer, but my friend said they need to know and should make this right as clients should be number 1 but not here obviously. No one could tell I got highlights. When I called they said there was nothing they could do because they only give a 5 day review, I had an appointment scheduled for six weeks after the first to get roots and more brighter thicker highlights done and low lights but they could not give me a percentage off. That’s all I was asking. She would not work with me at all kept saying she couldn’t hear me. I canceled my appointment and will never go back there again. That’s a shame because I’m looking for a hairstylist in my area. If anyone wants a gift certificate, I have plenty please PM me cheap discount on them. Lol.Services: Hair coloring
