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November 2023 by Debra fernald
Very friendly. Explained all that was done. Highly recommend this location.
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August 2023 by Larry Callaway
Very polite and very good at what he does
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June 2023 by David Chissell
I wanna give a shout out to Josh and Zach from the Smock location. They did a great job with my windshield replacement on my 2020 Chevy Equinox. They were very friendly and quite professional. Could not be happier!
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June 2023 by Courtney Abraham
If I could give Safelite 0 starts I would. Safelite came out to fix a TINY crack in my windshield. Nobody told us anything about making sure the car is at a certain temperature. When they arrived they took the temperature of the windshield and it was 91 degrees and it wasn’t suppose to be over 85 degrees. Again we were not aware. So you’d think that they wouldn’t perform the service, but they did, KNOWING it was to hot. So not instead of a tiny crack I have a big crack now that’s probably about 20 inches long. One of the men that came out was a trainee who did most of the work but he did have another worker with him. The service shouldn’t have been done knowing it was not at the right temperature and “there’s nothing they can do” so now I have to pay for this out of my pocket.So if you need a good company to fix a crack in your windshield, I highly suggest reaching out to a different company.
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April 2023 by William Smith
Just always get your promo code online save 80$..and when you do your schedule online and witht the price..becareful...online ours was 297..when we went there..at the time of pay he said that will be 437$..I said no way!..so just watch if your paying out of pocket!!29.99 a wiper blade?...lol..take them off!..one lady came back in store said take them off they streak!Now the installer was awesome..after the heavy rain we went outside he explained don't shut the doors hard..saved our sticker..hell we gave him a generous tip!..but at the desk..sharks!
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March 2023 by Heather Neiderhiser
We had our windshield replaced in our Subaru Friday March 10th and everything was great. When we called it was easy to schedule, we saved a few bucks by taking the car to them instead of them coming to us. We dropped it off before work and after work it was done. No issues and everyone was very nice and professional.
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November 2022 by Gregory Peterson
Prompt and quick response. Excellent job. Thank you.
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August 2022 by Michael Frinzi
Waste of time and money to fix a chip and 2 small lines in my windshield. I was charged $162.15 with mobile service when I scheduled the work. When the tech was done, I was told I still owed another $15.90. I would have never scheduled this repair had I'd known I'd still be able to see the damage the same way after the repair work.
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August 2022 by Joe Huseman
If you have any type of rust under your head liner or around the windshield they won't touch it
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July 2022 by Frank M
Quick and professional service. Very courteous. Maybe slightly overpriced, but not too bad. Overall happy with the service.Service: Auto windshield replacement
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July 2022 by Robert Smith
Super expensive and extremely difficult to reach a real person. Larry orr did the job for half to cost. Don't waste your time.
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March 2022 by 12 gauge
Used this place in the past to get a windshield replaced. This last time I was told they no longer service semi trucks. They canceled my appointment twice without explaining the reason. I finally called customer service and after several hours the shop manager finally called me back to inform me that they are no longer doing semi trucks. If this is a new policy they should state it on the website. I use the local (Knoxville) Safelite all the time to replace our truck windshields. They do it with no issues at all.
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January 2022 by Sharon Oberlechner
Cannot talk to anyone, tried several times, chatted with someone who could not help referred me back to where I started. Just need a repair or replace windshield, very irritated that you cannot talk to anyone!
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September 2021 by Roger Basinger
The guys working there today 9/25/21 deserve a raise great service
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September 2021 by HondaVtecKid
They wouldnt put my window because of a very small amount of rust on the roof
