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November 2022 by Dianna Rafferty
The units are clean and well maintained and the customer service is great! The manager is very friendly and helpful. I had an internet glitch when I reserved my unit online and it didn't take the reservation. They called back right away and took care of it. When I have had questions they respond very quickly to an email or if I leave a message. These days I believe customer service is lacking in a lot of businesses. That is definitely not the case with Steel City Storage. Thank you
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March 2021 by Lindsey Fiore
Love that it is fenced in and there is a gate. You have to have the access code or you can text the number to open it upon arrival. 24/7 access is extremely helpful while moving. And it's convenient right off 51.
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December 2019 by Christi Bradley
I would like to thank Angela (Site Manager ) for the great Job she does to accommodate Customers with all of their Storage needs. Thanks so much for all you do !!!!
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August 2019 by Rick G.
Do not UNDER ANY CIRCUMSTANCE trust your valuables with Steel City Storage. I rented a supposedly 'waterproof' unit from April 2018 until recently. I put valuable furniture, some of which I've had since childhood in this storage unit for safekeeping. When I went to remove it, nearly everything in storage was water damaged or covered with mold. I have suffered a near complete loss. Be careful when initialing the forms because you waive your right to any compensation for damage without even knowing it. To add insult to injury, they raise the price of the storage unit each year. I moved my damaged furniture to another similarly sized storage unit for $40 less per month--and this one had foam insulation. Keep your things at Steel City Storage at your own risk.
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July 2019 by Kathy Bennett
Safe place to have your stuff
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July 2019 by Brianne Bizik
Amazing facility!!!
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April 2018 by charles wise
Very resonable, very quick with repairs to the unit as needed.
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April 2018 by katherine rich
Nice location. Reasonable rates. Angie in the Upper Middletown office is awesome. Very helpful and friendly.
