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March 2024 by Deb
Our deliveries are always prompt and the drivers are professional, personable and courteous. Once we sorted out how to order online it has been easy to order and pay online.
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January 2024 by Theresa B
Great service
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December 2023 by Ash Guff
Delivered to wrong house , tried to charge me and told me to go hunt my money down . 2 months of dealing with them
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June 2023 by Nicole Pirl
Not pleased with customer service, I had to call 6 times over a 2 day period to try to solve a billing issue and nobody could help me and refused to connect me to a supervisor. Finally I was able to speak to a supervisor who fixed the issue
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April 2023 by Art Bair
Good, timely service, no complaints
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January 2023 by WILLIAM borlie
If I could give 0 stars, I would. 10 year customer. Find out i was paying double what everyone else is so I call customer service, which you can barely understand from their broken English, get $100 bill credit, which I was totally happy with, then they decide to tack on $113 tank rent for the first time in 10 years and tell me it's a new policy. I will never recommend amerigas to anyone
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December 2022 by Ron Geyer
Terrible Service. I am set up for automatic delivery and received a text indicating that an order was placed on November 16, 2022. Estimated delivery was communicated to be Nov. 17th-23rd. 4 weeks and 3 calls later all of which indicated that an expedite request was submitted and still no delivery or date of delivery communicated. Service is centralized now so no ability to speak with local office...... There have to be better options in the marketplace........4 years ago this company was top notch.... what changed?
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October 2022 by Megan Knepper
Terrible service. You can't speak to anyone local to you. Our propane is always delivered late. Called to ask when it was coming. we've been waiting over a week and have already paid over $2500. I was told we will be fine because we have about 60-80 gallons left.... But she said she'd expedite our already late order.... This isn't the first time something like this has happened.
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April 2022 by Nancy Otto
Highly recommend!
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February 2021 by Jason Strnisha
Called on January 23 to have tank refilled. It’s now February 15 and still nothing. Have been calling every day for a week and they keep saying it’s coming the next day. I’m switching to Jacobs propane and I’d suggest anyone in the south western pa area do the same
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February 2021 by Amanda Butterfield
ABSOLUTELY HORRIBLE DO NOT USE NO CUSTOMER SERVICE AND ORDERING IS IMPOSSIBLE
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January 2021 by Stephanie Faidley
I would give zero stars if I could...We have used Amerigas for over 15 years. The decline in recent years is remarkable. We recently ordered a delivery of propane that we had already paid for. It has been nearly 3 weeks since we ordered - and we are 5 days later than the final promised delivery date. After multiple phone calls with extremely long wait time on hold, speaking with managers, emailing customer service AND calling the emergency fill line, we still have not had a delivery. Such disorganization. We will be switching companies in the spring.
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January 2021 by Stephanie F
I would give zero stars if I could...We have used Amerigas for over 15 years. The decline in recent years is remarkable. We recently ordered a delivery of propane that we had already paid for. It has been nearly 3 weeks since we ordered - and we are 5 days later than the final promised delivery date. After multiple phone calls with extremely long wait time on hold, speaking with managers, emailing customer service AND calling the emergency fill line, we still have not had a delivery. Such disorganization. We will be switching companies in the spring.
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April 2020 by Names To Remember
Reliable, Courteous, Punctual...
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March 2019 by Deb Ashbrook
I am very happy dealing with this company. The office staff is so friendly and helpful which is very important to me. Gas prices are competitive and payment plans are offered and affordable.
