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December 2023 by David Weighley
Most wonderful employee ever! Shelby deserves a big raise! I love her!
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December 2023 by brittkay2005
Kamry is awesome ?? She was super helpful and knowledgeable. Definitely recommend going there for all of your phone needs!!!
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December 2023 by Stephanie Mcconnell (Fanny)
Cambry is awesome and very helpful
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September 2023 by Ron Phillippi
Great place to go to get what you want or to get assistance in finding what you need or want, be it a phone or service or both.
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October 2022 by Lori Armstrong
Love these guys the service with them is great friendly service
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August 2022 by Mike Shaulis
Terrible customer service, not willing to help, just referred me to the Cricket Customer care line and hung up-wanted to buy a new phone but my cost as a years long client was twice that of a new client. Horrible customer service-absolutely horrible.
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February 2022 by Dianne Berkey
Matt and those at Somerset have beenExtremely professional, knowledgeable and helpful. I would highly recommend Matt and his team. They are great!
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November 2021 by Wanda Wagner
So I some trouble with the actual phone I bought ....But the customer service was amazing Pam took great care of me .Matt and Alex were wonderful too..
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October 2021 by Marjorie Bird
Love Cricket. Matt the Store Manager is the best with working on phones or your cell needs.. Stop in at cricket to see him. Tell him I sent you.
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October 2021 by Skyla-ann Jay
Excellent! Excellent! Excellent! So this is the best phone store I have ever been to. Not to mention the customer service guy Matt goes way above and beyond to help with all the issues I came in with and trust me when I say I had more than a few... but he made it seem like a piece of cake when other places said it was impossible he made it possible. Thank you so much Matt you are a miracle worker and life saver, employee's like you are few and far between. Cricket is lucky to have such a great employee as you. You should train all others in the way you deliver customer service cause yours is impeccable completely flawless. I will never deal with another cause you are the best.
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August 2021 by Lizz Jones
Friendly staff and AMAZING customer service!!! I will never go to another wireless company!!!
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July 2021 by starlene herbertson
Matt the store manager and another employ Alex helped me alot went way out of there way to help me and make sure i walked out the store happy and satisfied the ebb benefit place took 5 days for them to approve me and Alex and Matt sat there for hours on the phone with them to make sure i was taken care of i am so happy with there service and patients they had with me
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April 2021 by Max Trevor
Helped me out getting a great phone. And their family plan deals couldnt be better
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September 2020 by rev dodie
good people , honest and straight up , good phones
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August 2020 by Robert Brant
I was already a Cricket customer, and I had a Business Listing with Comcast. I wanted to discontinue my business phone and have the phone number moved to my personal Cricket account. I went into the Cricket store and talked to Matt and he said it could be done. Well, it was quite an undertaking. I was with Matt two times for about an hour each trying to get things worked out with Comcast. I was there on the 10th and we were pretty close to getting things worked out. Finally today it all worked out, so now my business phone and my personal are all the same and I'll be saving about $60 a month. This is great since my photography studio had to be closed for 3 months, but I had to keep paying my rent, utilities, insurance and so much more. THANKS MATT, you went beyond the call of duty!!!