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January 2024 by Lucy Arroyo
I went to Cash my check here and they cashed it, giving me $100 less. Fortunately I counted the money before leaving. I handed back the envolope with the money to the lady and told her there was $100 missing. Her reaction was as of she already knew it was $100 short. She gave me the correct amount and told me I can not cash mycheck there anymore if I did not have an account with them. Meanwhile the check of the company I work for is from their bank. I would never make an account with them knowing they would cheat me out of my money that I so hardly work for. I'm not saying the bank itself is bad, just that these employees should be replaced by more competent people.
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January 2024 by Enrique Martinez
I needed to cash a money order of $1000, I went with the person that paid me the money with me to this bank and even though I had an account with them, they gave me every excuse available to not cash it. When I told them I was going to close my account, the lady behind the register said "o well". Very rude and Unprofessional. The supervisor was there and did exactly nothing. I do not know why they treated me that way because everyone else that walked in there was treated with courtesy and I was nothing but nice with them. Maybe because I'm Hispanic? I totally don't recommend this bank. I went with Somerset trust bank, they are way different. (Kind and professional)
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January 2024 by Ron Phillippi
It's a bank. They are friendly and helpful
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September 2023 by Don Kreinbrook
Great bank.
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July 2023 by Crystal McRae
Patti and all the ladies here are amazing. I do truly love this bank!
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June 2023 by Dawn Waters
This bank did not inform us at the time of opening an account that ifyou overdraft and after 5 days you are charged the 35 for overdraft and 8 dollars a day after the 5days if you don't bring it back to a positive. I was in the hospital and my husband accidentally put money in our other bank and I was unaware of this policy the person who set up the account did not I form us of this policy because if she had I would have went somewhere else. They are double dipping charging this fee of 8 dollars a day on top of the 35 dollars. I was in the hospital for two weeks and was unaware of thisDo not bank here. I closed my account immediately after this.
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February 2022 by Mark Welch
Had a truly disappointing experience at this bank on 1/11/21 involving an incompetent and apathetic bank employee. I pulled up to the drive thru to make a simple transaction and it went horribly wrong. I deposited $800 into my savings account, and when I returned home I noticed that the female teller forgot to keep the check that I handed them to deposit. I had to drive over an hour back to the bank to return the check all because of this incompetent employee. They don't seem to care at all about their customers.
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January 2022 by Brian West
Had a truly disappointing experience at this bank on 1/11/21 involving an incompetent and apathetic bank employee. I pulled up to the drive thru to make a simple transaction and it went horribly wrong. I deposited $800 into my savings account, and when I returned home I noticed that the female teller forgot to keep the check that I handed them to deposit. I had to drive over an hour back to the bank to return the check all because of this incompetent employee. They don't seem to care at all about their customers.
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May 2021 by Nate Mankamyer
I just opened an account with them maybe 6 months ago and was impressed with the customer service however within the last month they got new people in there that are very ignorant 0 customer service
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April 2021 by tm TM
Great service. Can have a long line but usually moves faster that the other branches. Bonus this branch is open on Saturday mourning's !
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April 2021 by Adam Gaudlip
This bank as a whole has gone down hill and not value their customers like they used to.