-
September 2023 by Alysa -
Pretty sad when you can’t trust a bank with your money; I went down to cancel a lost/stolen card and they didn’t cancel it for 6 months. The only reason I caught it was because of an automatic charge, which I then had to dispute and deal with longer than intended from their negligence. Not only is it irresponsible, but the people who are there to help you are snarky. As soon as I walked in to close my account I was greeted by a girl who, after asking what I needed, responded “hahaha yeah I can’t do that. Someone else will be with you.” I also heard some whispering about my intentions and received weird and offended looks the second I explained my situation to the same person that “helped” me. This branch needs closed.
-
August 2023 by Emily Nicely
Horrible experiences with FNB and honestly I am leaving them and going somewhere else and I will never go back again horrible horrible experiences and services
-
April 2023 by Shawn Pritts
They will not answer phone calls. You go there workers just walk in circles watch 1 person taking care of drive thru and front desk.
-
January 2022 by Furry Plays
Worst bank ever!!! Slowest drive thru that you can imagine. And the bank tellers are not nice at all. Especially the short haired old lady. You sit at the drive thru waiting for atleast 15 to 20 minutes each time!!! Get some new nicer fast workers here.... Please!!!
-
July 2021 by Sands
Worst bank ever!!! Slowest drive thru that you can imagine. And the bank tellers are not nice at all. Especially the short haired old lady. You sit at the drive thru waiting for atleast 15 to 20 minutes each time!!! Get some new nicer fast workers here.... Please!!!
-
January 2021 by Sans The Skeleton
Worst bank ever!!! Slowest drive thru that you can imagine. And the bank tellers are not nice at all. Especially the short haired old lady. You sit at the drive thru waiting for atleast 15 to 20 minutes each time!!! Get some new nicer fast workers here.... Please!!!
-
January 2021 by Marley Mae
Waiting on the phone for an hour
-
September 2019 by Denise Custer
The drive thru at the Somerset East Main branch needs improved. I sat over 5 minutes at the window to have 2 cars get waited on next to me at the canister. I saw 3 tellers inside trying to wait on the inside and the drive thru. After 7 minutes sitting there I left. Hours later I stopped again, went inside. There were 3 tellers. 2 were different people.
-
February 2019 by ted rager
Lazy. They hide when you walk in.
-
November 2018 by Jim Bent
V buying ege notyr do it ehuk
-
February 2017 by brandon berkebile
Live this bank I got these so right on my phone I maker deposits check my balance I can do anything right from my phone to my bank
-
August 2016 by Jennifer Bruner
Very disappointed with the bank ! I needed official statements for mortgage company and each time what I got was regular activity statements with a stamped bank name address & number. After mortgage company sending this back staying they need more official statements, I was told this was all that was available. After talking to customer service, I was told often times local branches don't like to take the time to do this. I voiced my disappointment to them on phone. When I went in to pick up faxed statements from customer service, they were conviently missing. Finally, after several tellers telling me different things, got what I needed. Very unhappy customer here and after mortgage is approved, switching to Somerset trust !!!
