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August 2025 by Grant Brewin
Staff took care of me excellently.
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July 2025 by Dianne Finn
The pharmacy team is awesome they are always helpful and informative!
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June 2025 by Goldengirl 108opal
I rarely write views, but the amount of times that I have been treated rudely by the pharmacist at this CVS is unconscionable. Medications are not available and the pharmacist will hang up on you if you try to question how to get the medication. there is no empathy for customers who need these medications. As a healthcare worker myself I would never treat any patient the way that the pharmacist here treats their customers.
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May 2025 by Lori Troyanoski
CVS Souderton is the Best! The associates are kind, considerate and always very helpful. It’s a pleasure shopping there
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April 2025 by Daniel Franklin
Needed allergy medicine, no associate to be found, pressed the button in the isle and waited 10 minutes. I've had scheduled and placed prescriptions get held for days before fulfilling. There's a rite aid 2 minutes up the road near Giant, save you'll time, they at least have employees on the sales floor.
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March 2025 by Natalie Walker
Love this CVS. Staff are always helpful. Glad they extended the pharmacy hours.
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January 2025 by Lemon Cake
The pharmacist needs to be more be kinder!
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January 2025 by Tim
Inconsistent service in the pharmacy. My infant has been given the incorrect amount of medicine several times. The medicine is prefilled and is only good for a certain amount of days. Yet, they continue to give us excess amounts of medicine that will expire before we can use it all. One honest pharmacist apologized and explained the excess amount will oxidize and can cause our baby to get sick as it could grow bacteria by the time we would be using it. The same tech also overcharged us for the incorrect amount of medicine and insisted that insurance went up nearly 6 times from last year (which was not true). Additionally, another tech at this location told a pregnant family member she was okay to take a certain medicine and when she got home she read the box that clearly states “Do not take if pregnant”. Though there are a few solid workers, these “mistakes” are too common and are putting our loved one’s health and
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January 2025 by Starr Payne
Worst pharmacist I've ever been to. At first I really liked them until an incident I recently had. I have pneumonia and the flu I am having a hard time breathing and I needed my albuterol filled they said the way the doctor called it in they couldn't fill it I tried to call the doctor back and they said that they had to call I called the pharmacist back and told the lady that she had to call she said she's busy right now and she'll call when she has time I said ma'am I'm having a hard time breathing and I really need this treatment can you please just take a few minutes and call and all she did was repeat the same thing well I'm really busy right now I'll call later on when I have time I said I'm actually struggling to breathe and I really need this can you please just try and call really fast because I really need this medication I said you literally have to call it's your job. I was not yelling or raising my voice the entire time. I called back and asked if I could speak with a manager apparently that was the manager on call today and that is who I was speaking with. I said you literally hung up on me and that is unprofessional as ever she said she didn't like the way I was talking to her and threatening her demanding that I call. The only thing I said was you have to call that's your job because she was making it sound like she was going to call later eventually after I expressed her I was having a hard time breathing and needed this medication. I said I don't know how you took that as a threat saying you needed to call because it was your job.. she was very quick to get off the phone anyway and still had no care at all in the world. This is the first bad experience I have ever had with any pharmacy ever. I will never be going here again
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September 2024 by jamie
Front cashier Nisha is rude.
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September 2024 by Double Nexus
Nice place to shop for medication, but is expensive!
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July 2024 by muhaimin hassan
The rep at the photo center was extremely unhelpful and was in a rush. She needs to do better at her communication and customer service skills. I will never go to this cvs for my future needs.
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May 2024 by maryann pierson
Not one to write a review but extremely disappointed with the customer service at the CVS pharmacy in Souderton on 113
The attendant was very unhelpful and condescending
The women at the front counter was nothing but pleasant the store was clean and organized but
I would not recommend the pharmacy
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May 2024 by Kathleen Miller
Great place to shop. I usually find what I'm looking for and a few surprises.
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April 2024 by Joshua Dougherty
I understand there’s a Mounjaro shortage, but the woman answering the phone can at least show some empathy. She is rude and short with me every day I call to see if I can get the drug I need. (Diagnosed Type 2 Diabetic)
