Fretz Western Wear is a reputable business known for its excellent customer service and wide range of RVs. Customers appreciate the knowledgeable and friendly staff, who go above and beyond to assist with sales, rentals, and repairs. The dealership offers a smooth and straightforward process when purchasing or renting RVs, with transparent pricing and helpful explanations of vehicle functionality. Many reviewers highlight their positive experiences with staff members like Lou, Henry, and Pete, noting their helpfulness, responsiveness, and expertise. Lou, in particular, is praised for guiding customers through rental programs, answering questions promptly, and ensuring smooth transactions. The rental process is described as easy and well-organized, with detailed instructions provided through personal guidance and helpful online videos. Customers who purchased RVs, including models like the Leisure Travel Vans Wonder and Jayco Class A motorhomes, report overall satisfaction with the quality of service and the purchase experience, despite occasional issues with their new units. The service department is recognized for quick response times, skillful repairs, and working closely with insurance companies when needed. Even in challenging situations, such as damage repairs or mechanical problems, the team remains professional and committed to resolving issues efficiently. Overall, Fretz Western Wear is highly recommended for those seeking friendly, knowledgeable staff and a trustworthy dealership for RV sales, rentals, and service, with many customers expressing their happiness and loyalty to the business.
They are getting rid of the westren weR because of Boot Barn they can't compete
August 2022
Been buying my double H cowboy boots here for over 20 years, & I’ll be buying em here for the next 20 years
August 2022
Pete was awesome and answered so many of our questions as RV newbies. We knew right away when we saw our new coach and Pete made it happen. Highly recommend Pete and Fretz RV
