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July 2023 by C “C. C. S.” s.
Everyone was super helpful and professional. They worked with me until I found the right size, fit, and style.
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June 2023 by Roy Rakszawski
I would give zero stars if I could. They try to upsell you on things you don't need and don't ask for, without even telling you what it is. More than once, I've checked my bill, only to find $100 or more that I didn't need or want to spend. Terrible service reps. They are rude and disrespectful.
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June 2023 by Wendi Rank
I stopped in at MyEyeDr around noon on Saturday, October 15th. My son broke his glasses. He was nervous about returning to school Monday without glasses. His lenses were intact so I asked the two staffers at MyEyeDr - I forget their names! - if they could possibly fit the lenses into new frames today. Not only did they do it, but they picked up on my son's anxiety and put him at ease. They were phenomenal. Thank you so much!
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April 2023 by Melvin George
got my new glasses for 2023 here. Had a pretty good experience with Dr George here, she was thorough and helpful. The staff here were helpful as well. I got my glasses within a 2 weeks time frame.
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March 2023 by E R
Must wear MASK. Went in to purchase new glasses (broken) without exam. When I was greated by a mask connected to a hand and a faceless employee. When politely refusing I was told I would have to leave. Customer service explained it's up to the doctor. I believe the right of a business to refuse service based on reasonable logic. However what manager has the right to enforce their opinions on others? Does this location hire discriminately or have a policy to terminate anyone who does not share the same opinion? I hope everyone who reads this review refuses business at this location. If not for a baseless opinion of one individual but for the sake of the employees who work under a tyrant and are being slowly brain damaged daily.In part The Optometric Oath.I AFFIRM that the health of my patient will be my first consideration.I WILL provide professional care for those who seek my services, with concern, with compassion and with due regard for their human rights and dignity.I WILL place the treatment of those who seek my care above personal gain and strive to see that none shall lack for proper care.I WILL advise my patients fully and honestly of all which may serve to restore, maintain or enhance their vision and general health.I WILL do my utmost to serve my community, my country and humankind as a citizen as well as an optometrist.Someone has broken an Oath.
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December 2022 by Tracy Catanzaro
AWFUL customer service. Called me an hour before my appt time and canceled saying I never “verbally” confirmed even though I text confirmed multiple times. Manager took no responsibility and said it was just the way their system worked. I contacted corporate immediately. Do not go here!!! Miserable experience.
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December 2022 by Airyanna Elkins
I had a great experience! Dr. George was great and helpful. But, Madison and Shannon were completely fantastic! They helped me find a great pair of frames and they were extremely friendly. I will most definitely be coming back!
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December 2022 by Tracy C.
The customer service is awful!!! I scheduled an appt 4 weeks ahead only to have them call and cancel me less than an hour before saying I never "verbally"confirmed my appt so they gave it to someone else. I had multiple texts and multiple times I confirmed via text. The "manager" didn't once apologize until I asked for corporate's phone number. All around s*** show and I go out of my way to tell people NOT to go here. Be warned. Go to For Eyes in Feasterville!!!
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December 2022 by Deanna Black
I’ve been using MyEyeDr the past 3 years for it’s convenient location and ability to make appointments online. Dr. George has always been very friendly, efficient, and thorough during my eye exams. This occasion I finally got the courage to try contacts. Shannon assisted me with trying them on and sat patiently with me for over an hour while I was trying to get them in. She even demonstrated on herself how to put them in and take them out. I was so appreciative that she sat with me until I could do it myself. There’s a large selection of glasses but most are really overpriced. Also, the woman who checked me out had an attitude so it sourced my experience.
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December 2022 by Megan McD
Dr. Amy George is the best eye doctor in Bucks County. She is personal, professional, and just the sweetest doctor! Her staff is also incredible and are always nice and super positive! LOVE!
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December 2022 by Bruce Glider
Ordered 2 pairs got one. They never ordered the 2nd pair until I asked about them. I came back to get the 2nd pair and staff literally ignored me when I walked in and genuinely didn't care to find out what happened to my glasses or why I seemed unhappy. Now saying I might have them by next week about 21 days from order.
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May 2022 by Courtney Clothier
My first experience ever going to an eye doctors and it was really great. I don't want to say I was nervous but I guess I wasn't sure what to expect - luckily all of the staff here is super awesome!There was a bit of a wait but not long and the woman who did my pre screening was super thorough and patient.Dr. George was also very lovely and patient with me as well! She was very thorough and explained things to me since this was all new to me.I ended up doing a full exam and then leaving with a prescription . Victoria helped me out with that process from beginning to end and helped me stay within budget and within what my insurance covered.My glasses were ready in about a week and it was super easy to pick them up!I definitely recommend!
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May 2022 by Courtney C.
My first experience ever going to an eye doctors and it was really great. I don't want to say I was nervous but I guess I wasn't sure what to expect - luckily all of the staff here is super awesome! There was a bit of a wait but not long and the woman who did my pre screening was super thorough and patient.Dr. George was also very lovely and patient with me as well! She was very thorough and explained things to me since this was all new to me. I ended up doing a full exam and then leaving with a prescription . Victoria helped me out with that process from beginning to end and helped me stay within budget and within what my insurance covered. My glasses were ready in about a week and it was super easy to pick them up! I definitely recommend!
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March 2022 by Samantha Lieberman
This place is a scam. Dr George is unprofessional and unwilling to accommodate patients who have been loyal to the office for years. Additionally, upon calling the office, the employee who answered the phone was screaming at someone else to “grab the other one” then immediately put me on hold without any greeting or request to hold. I have waited 4-6 weeks for my contacts/glasses to be delivered after I’ve been promised they will arrive within a week, they are rude and fabricate patient chart information. Overall, this is a extremely poorly ran office and I recommend going literally anywhere else.
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October 2021 by Kim Ann
I stopped at Southampton to see if they could get my eyeglasses adjusted properly because the Fairless Hills store optical area was not very pleasant nor wanted to help (besides Tracy) which was very aggravating after spending almost $1500 on my husband's and my glasses.SO at Southampton was GREAT! Kevin Pouy the manager over there was so helpful and not only did he fix both of my glasses but ordered new lenses for me because my measurements were off. THANK YOU SO MUCH! I finally feel like I'm going to start seeing better soon. And we will be getting my husband's 2nd pair from that location. We don't have insurance but we do spend good money on our vision.