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“Great personal who work here very helpful!! In a historic area and is in a stone building that is on an intersection that is all historic stone buildings!!! Love this post office!!!”
“Ken is a professional. He is always cheerful and helpful and patient. I have known him for 20 years and he is always consistent. It's a pleasure dealing with him.”
“The staff at this Post Office defies all of the stereotypes. They're helpful, friendly and they do a great job with the mail. They've taken the effort to get to know their customers. As a result, they've become a welcome part of this rural neighborhood”
“Fantastic service, I've been mailing out dozens of packages every day for my business and both pickup and drop off have gone very smoothly. Friendly and helpful service as well!”
“This is hands down the friendliest post office I've ever been in! We got a passport for our one year old and worked with Barry. He was so friendly and kind and made the process quick and easy.”
“Fast and friendly, no line and parking available right out front during lunch time. I have read reviews of other local post offices that were really negative, this visit was positive and next time I need to visit the post office while in the area I will definitely go here.”
“Always a great experience. The workers are professional and uplifting. I go out of my way to come to this post office instead of the one in Exton, that is filled with rude and miserable workers.”
“No offence to the other reviews on this post office but have you ever been to a different post office before? This is a small town post office designed for the volume of visitors a small town receives. They are closed for lunch. The service is great and even when there is a line (never more than 2 ahead of you) they are fast and friendly. Kimberton/Yellow Springs is just as great. I'm thankful for a nearby small town post office.”
“I love the lady that works at this location!! Not only does she really smell good, you can smell whatever she's wearing the moment you walk in the door, but she's very pleasant to work with!! She's careful with my packages which is very important as I'm a reseller and usually ship fragile items!!”
“One of the best post office locations I have been to, and I frequent regularly as it's the closest one to where I live. The young man who's always working when I go is always super friendly and knowledgable about shipping and postage. Things get shipped out super quickly from the location too, very efficient and accurate.”
“I echo Tom Schaeffer’s thoughts: Very nice people and great customer service. To the knuckle dragger complaining about their "tax dollars at work". The USPS is self sufficient, their revenue is generated from postal fees. They have survived despite congress forcing them to fund 75 years of future pension payments, unheard of in the private sector. It's a national treasure that should be supported with our tax dollars if need be. Both UPS and FedEx have lost my packages in the past and I would love to see either of them deliver a standard envelope across the country, to a rural address, for 51 cents. The lowest rate they have is for a business envelope at $8.90.”
“Employee was so helpful! We dropped off 100 wedding invitations and he glanced at every single envelope to make sure everything looked ok. He was also very friendly and made the exciting moment even more special!”
“Lisa was an absolute customer service delight! She went above and beyond to help me through my first time using a mobile return code. Her smile was contagious, she was efficient, and she was extremely helpful in helping me locate a box for my order. I am so thankful for her help!!”
“Excellent service, the lady treated me with good disposition, she was very patient with me and was very kind even though I don't speak English, I am very grateful!”
“Josh was very helpful with me sending some important documents. I came in kind of late before closing and he was polite and helpful as I haven’t really mailed many things and needed guidance. Easy and right on time. Thank you!”
“I’m fully convinced that there is no such thing as a mean USPS employee because I have literally never met one. The ladies working at this office are always the sweetest people on the planet! I’ve mostly worked retail and service jobs and have dealt with my fair share of difficult customers, so my heart goes out to folks who work any kind of customer service. Post office ladies are top tier customer service. I can only imagine what kind of people they deal with but the ones I’ve met always great the next customer with positive energy and I try to be as kind as possible in return. God(s) bless USPS workers all my homies love USPS workers <3”
“I was just at the Royersford post office to send an eBay package. The clerk, Jennifer, was so nice and friendly, and told me how to save ink on labels when sending eBay items.”
“Outstanding customer service from all employees. Each and every one of them goes above and beyond to share information, pricing options, and services on very transaction. Clerks educated me about online options. They get you in and out quickly with multiple clerks at the windows. They work great as a team helping each other all for the good of better service to customers. Service with a smile from everyone.”
“I drop off packages here outside of peak hours all the time. I never have any problems and there's usually almost no wait. A year or two ago one of my packages had a weird issue where it kept going back and forth between 2 postal distribution centers. I spoke with the local postmaster, who was very nice and happy to help, and he said he'd look into it. Two days later I had my package.”
“Lived in the area 15-20 years and never had an issue until recently. They put the wrong postage on a soil sample to PSU and it came back RTS. They treated it as first class but should have been parcel. I had no receipt but they made good and I paid only the difference and were apologetic. Does it get crowded, yes. But they all do.”
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“Just spoke with Tierra about an scan issue and she corrected it right away, she was very professional, friendly and highly trained too. She fixed an oversight that another employee did on our pkgs and we just want to acknowledge her efforts...What an asset to the USPS office! Thank you Tierra!~”