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“Love this store and could spend hours here. The adult clothing is a little more expensive than other local thrift stores but the children's clothing is so cheap. They have large selections of kitchenware, children's toys and books, games, crafts, and more.”
“Theresa is very friendly and makes you feel comfortable. She has an amazing collection of top designer brands—Chanel, Hermes, Gucci, Akris, Brunello, Fendi, etc.. I will definitely shop again.”
“So many good finds! All the employees were so so sweet and helpful, and they even had stands out with food donations for anyone in need. Amazing how they give back to the community.”
“Love this store. I am not a great shopper but when I need a special outfit this is the place I go. The sales women are always so helpful and sincere. The owner is always willing to go out of her way to help find the right outfit. It is my go to shop.”
“Thank you Tricia for my custom made T-shirt. It was exactly what I was looking for. I appreciate your level of detail. I received my shirt on time for my event. I’ll definitely order again. Highly recommended! Thank you!”
“Great place to visit around Halloween. Old house pretending to be a shop, probably run by the spirit of a well-to-do lady. Opened the front door to the clang of copper confectionary moulds before stepping into this pack-rat time capsule. Michael Jackson blasting from a staticy radio as I squeezed around heaps of clothes and paintings almost impossible to weave between, much less browse. Found myself in a kitchen that looked half in use, half shop space. Didn't see a soul and was too spooked to venture up the staircase despite the tantalizing old dresses at the top of it. Prey bait for sure. Most spooked I've been all month. I'm sure the clothing is nice, too. 4.5 stars”
“Awesome selection of Items, especially Star Wars. Video game selection was awesome, as a manager of a retro game store, the prices were accurate and all the items well maintained. The Owner/Employee who helped us was extremely kind and helped us find items we didn’t even know they had! Amazing experience. Glad we came here”
“A well-organized and diverse Thrift Shop, bigger than it seems from the road. Please donate and by here, as this Thrift Shop really funds multiple local Social Service organizations, and is a true not for-profit source of their sustenance. I rarely donate to Goodwill anymore because this organization is a much better recipient that really serves our community! a list of some 50 Social Service organizations that it funds is on the wall behind the register... Very impressive!”
“Great place . Everything is so well organized the staff is super helpful and friendly.it didn’t have any funny smells like thrift stores usually have . I picked up a bunch of good shirts the other day. Did I mention the prices are great”
“This review is Solely about a manager named Luis at the Exton location. Luis helped me yesterday in a way that most people wouldn’t have. He was so incredibly kind. What a lovely person! I can’t possibly say enough great things about him. He is an asset to the company and the community around him. Thank you Luis!!”
“Lots of stuff in this store. Lots of luggage, bags, shoes and so on. Like any other goodwill, some of the stuff is mixed up with other sizes. Some customers don’t bother to put it back where it should go.”
“found some really great options here! most of the prices were pretty fair, they definitely have a couple of high ticket items that I wouldn’t purchase because of the high price, but it’s easy enough to ignore them and focus on the great deals!”
“I got there right before closing to get a cabinet I saw the day prior while driving through. The price was awesome and it was something i had been searching for. I wasn't fully sure I could fit it in my SUV and needed some cart to move it out of the store. The girl working (long blondish hair, not the cashier) moved it on a cart and brought it out to the parking lot. Then helped me load it. I don't ever buy large items like this so I wasn't sure if I'd be able to get the cabinet. I'm posting this a month later (this was jan 21) but wanted to thank her above and beyond efforts.”
“Prices still higher than they should be for some things, but thats all goodwills. The reorg and redesign of the store helped, and they have a bigger selection and more available employees.”
“Here's a more detailed breakdown:
1. Rising Operating Costs:
Rent and Utilities: Like any retail business, Goodwill stores have to pay for rent, utilities, and other operational expenses, according to Haven House Thrift Stores.
Wages: Increased wages for employees also contribute to higher operating costs.
2. Increased Demand:
Thrifting Trend:
The popularity of thrifting and the growing interest in sustainable consumption have led to a surge in demand for used goods, according to Yahoo Finance.
Resellers:
Resellers often purchase items from Goodwill and then sell them online at higher prices, notes a YouTube video. Goodwill's prices may be influenced by what resellers are willing to pay, and they may also be looking to capitalize on the resale trend themselves.
3. Quality and Brand:
High-end Items:
Items in good condition, especially from well-known brands, may be priced higher than lower-quality or generic items.
New with Tags:
Even if an item is used, its condition and brand can significantly impact its price.
4. Goodwill's Purpose:
Non-profit Mission:
Goodwill is a non-profit organization, and its profits go towards supporting community programs.
Raising Funds:
Goodwill stores need to generate revenue to fund their mission, which may lead to higher prices compared to for-profit retailers.”
“I come to this store every now and again, and I just have to say, the staff and manager here must be saints. The kindest people. A young girl and her mother walked in while I was shopping and the girl had such an attitude and was so mean spirited towards the owner it took me aback. And the owner still asked to help her unload her car, took her items right away (even though I’m sure she wasn’t first) - this store has top notch professionalism and customer service. Come here if you want to be treated well.”
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“Great place to find good quality like new and new items at a fair price. Great selection for woman, man, children, household and entertainment items etc. Also they can attempt to sell your personal items in their store also. Definitely give this place a try cause you will not be disappointed!”