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“I want to recognize an outstanding UPS employee! Their service was genuinely excellent—they handled everything with speed and precision. I was really impressed by how smoothly everything went. Please pass along my appreciation for their truly top-notch work!Her name is Payal”
“The staff at The UPS Store on Veterans Lane are incredible. They are extremely friendly, efficient, and attentive to every detail. What blew me away was that after only my second time sending a package here, the gentleman working already remembered me by name! That level of personal care and attention is so rare to see in a busy business. I highly recommend this location!”
“I had the occasion to visit the UPS store to return an Amazon item and I had the wrong QR code. Neel was very helpful, advising me how to get the information needed to make the return. He was extremely pleasant and I was so appreciative of his help.”
“Print with them even if you have to drive a little farther out of your way to go there. It was so easy, all I had to do was email them and they respond so quickly! They answered my questions very patiently, and helped me figure out what I was looking for. I got my prints quickly after. You can trust this place to get it done right.”
“The customer service is impeccable!!! It feels so good to go somewhere for a service and actually receive quality service from awesome people! They are extremely helpful and knowledgeable about the products and services offered! Theresa C. (The Manager) is absolutely great at her role. She jumps right in when she hears a problem or concern and handles it! She backs her staff and follows through on what she says! I've gotten spoiled going there! My packages were getting delivered across the street to an apartment building when they clearly were addressed to the UPS STORE. She actually took the time to retrieve them. She explained she would look into it and she did! I've seen nothing but Team Work when I've gone and that is something to be valued! One Band One Sound! Thank you all for a job well done!”
“I stopped by this UPS Store to drop off an Amazon return. The store was clean and organized, and the staff was friendly and helpful.
The only downside is the parking, which can be a little difficult depending on the time of day. Other than that, the drop-off process was easy and convenient.
Overall, a good location for Amazon returns and shipping with friendly service.”
“I primarily use my local UPS store to drop off packages but today I needed assistance with packaging and shipping of several boxes of fragile items. The staff, particularly Om, were knowledgeable and patient, and handled my items with care. The items were packed and shipped the same day. I will definitely continue to trust this UPS location for all of my shipping needs.”
8:30AM - 6:30PM
3959 Welsh Road, Willow Grove
Mailbox Centers
“Outstanding customer service! We have used an array of services at this store (fax, notary, Amazon returns, etc.) and each staff member is always helpful, polite, hardworking and efficient! Highly recommend!”
“5 Stars – Exceptional Service & True Problem Solvers!
About three years ago, our clinic needed to ship a large, critical piece of medical equipment out of state. I visited four other UPS stores first, but every single one turned us down, claiming the equipment was too large to ship through them, or quoting an outrageously high price.
As a last place, I brought it to this UPS Store, and they were an absolute lifesaver. They took a look at our equipment and found a way to ship it at a very fair and reasonable price. On top of that, they packaged it themselves with extreme care to ensure it wouldn't get damaged in transit.
Thanks to their outstanding service, an important issue for our clinic was resolved smoothly. Ever since that day, this is the only UPS Store I use. Highly recommended”
“I visited the Jenkintown store to ship two packages. Monica assisted me with shipping them. She gave me the cost and estimated shipping for Christmas. She was very nice and provided excellent customer service!”
“On South York Road in Hatboro, north of Mooreland Ave, and five 5) store fronts south of Produce Junction is the UPS Store and County Line Pharmacy rolled into one. They provide all the services expected of a UPS store. There’s mailboxes located in the store, with printers. They accept Comcast, Peco, Ace PGW bill payments, sell money orders, PA lottery tickets and 99 cent greeting cards.There’s metered parking in front- an hour for a quarter, and parking in the rear of the store. The staff is friendly, helpful, efficient, and professional. “Prompt, Curious Service” is what’s stated on the store’s window front. At this UPS Store location, that’s exceeded.”
“Does fantastic printing. Highly recommend for anything like yard signs, stickers, flyers, and mailing. I used them as well for business cards and did a fantastic job”
“My first visit to this particular store on 6/27/26 introduced me to Brian.
Who, knew his job very well, was very polite, and took the extra time to assist me with my needs. Thank You Brian”
“Almost always have a good experience here, friendly and efficient service. Last time I came in the shorter guy was kind of rude. First time seeing him, maybe just having a bad day who knows. Hope to continue having good experiences here, the regular guys are awesome!”
9:30AM - 7:30PM
2471 W Cheltenham Ave, Wyncote
Mailbox Centers
“I have visited this location twice and both times I was served by a very kind young lady by the name Shaire. She has always been so helpful and goes above and beyond. She exhibits true customer service and it shows that she's not only knowledgeable about her job but that she loves what she does. Thank you Shaire”
“I come to this UPS Store regularly for my Amazon returns and drop-offs. The process is usually quick and easy, and the staff members are always friendly and helpful. The manager is very nice, and the store is usually clean and organized.
One thing I really appreciate about this location is how they handle small packaging issues. I’ve been to other UPS Stores where they charged me just to add a little tape or take care of something minor. At this location, if you don’t have exactly what you need, the staff usually tries to help and explain the most affordable way to get your package taken care of instead of automatically charging you for everything.
Overall, I’ve had a consistently good experience here. It’s a convenient, dependable location with friendly service, and I appreciate that they try to help customers without making simple returns more expensive than they need to be.”
“I live in the area and have always used this UPS. The staff is always so kind and helpful. Luke was so kind as to help get my larger packages out of my car! I highly recommend this particular UPS store!”
“I needed to return a package. I ran into a drive named Blue out and about and asked if he could swing by and grab it from my office. He followed me back to my office and took the package. Blue saved me a trip!”
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“The new employees are nice, but it takes so much longer every time I go to ship packages. I miss the guys that were there before the revamp! They were the best! Bring em back!!”