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February 2024 by Deborah Fuller
This location always knocks it out of the park . Today when I brought my 11 yr old in to find some leggings there was sticky note hand written all over the mirror dressing room with kind self boosting words . My 11 yr old was so happy because she can be very rough on herself and this made her smile . Great Job Aerie !
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January 2024 by Christopher Mitchell
I'm a fan of 13yrs.... still keeps me coming in for the style of my age.... lol
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October 2023 by Monét
The customer service in this store was Mid when I visited. This was around 5pm on a Thursday. I was barely greeted and the two young men that were working by the store entrance had very BLAH energy.. like they didn’t want to be of service. I didn’t waste my time after that little encounter. Gladly took my dollars elsewhere.
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July 2023 by Trevor Renshaw
I used to like American Eagle a lot when I was younger, but now they changed up. They have more dressy attire now such as jeans, khakis, and sweaters whereas they used to have more options of polo shirts and hoodies. It seems like this store is now geared more towards the “California” style which is totally fine, but definitely not the same.
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July 2023 by Tammy Brown
The sales associates at the Springfield location are HORRIBLE!! we were ignored, then laughed at after requesting service and when we decided to leave since they BARKED at us like dogs. Who does that???
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January 2023 by Heather Manning
The salesgirl who waited on me is a sweetheart! I didn’t catch her name but she had shoulder length dark blonde hair and a nose ring, on Jan 8 2023, she was very helpful and if she isn’t already, she would be a great manager!
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November 2022 by Ladonna Hampton
Best undies ever
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October 2022 by Cris Manta
Nice store, customer service,great sales,not busy,for their card too,bargain shopping,love the brand
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September 2022 by Dawn Guilfoy
I went today to find some updated jeans. Nathan helped me and he was amazing!!! Great style, knows the inventory and really approachable. He is a real asset!!
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August 2022 by Bonnie Haughey
Employees seemed to enjoy their jobs. They were very helpful and pleasant to be around. No one tried to upsell. The store was well laid out and easy to navigate through. Although it was my first time, I will definitely shop there again.
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June 2022 by Nay Planet
The store was clean and organized, The manager was really helpful didn’t get her name , She went above an beyond to help look for my size, Thank you ??
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February 2022 by Kerri D
Shopped here several times before Christmas. Couldnt find a size and Audrey helped to order online. She helped me with another issue and I couldn't believe how quickly it was remedied. She and all the staff were very impressive with their kindness and attention to pleasing customers. Very pleasant experience!
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October 2021 by Monica Marie
Prices in store are almost always higher than online. Like I have to return things because I get home and realize something I paid $67 for is $50 online.
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July 2021 by Cael M
Helpful staff, great experience. Fitting rooms are open to try things on, and there's a lot of options available.
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July 2021 by Lisa Hill
Best jeans in the world