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September 2023 by Cerue Yaidoo
Friendly staffs, they take you step by step on your treatment plan and many financial options. They were not judgementa.. they are the best.
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September 2023 by NANCY ELLAN CWALINO SCHMUS
The techs & Doc were great! The rices for their services are a little bit higher than some Dentists, but I was very happy with the info I received at my appointment and with the follow-up!
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September 2023 by Winifred Eralube Howard
I will like to thank God for a successful oral surgery yesterday. Aspen Dental was a great blessing to me. Dr. Malik, Shaian and Jam are wonderful people and so welcoming. I walked in there yesterday with so much pain and fear but Dr. Malik, Jam and Shaian were so caring, patience and concern. They are very nice and good people. I would highly recommend Dr. Malik and his team. Theyhad my best interest yesterday and I just want to say thanks and tell everyone how grateful i am. Surgery was performed in no time, there wasn't no pain or complications. Best wishes and God's blessing
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August 2023 by dajah matthews
My first time and my last. When I arrived at the location I spoke with the front desk women who was very rude she didn’t even greet me. I introduced myself just for her to say to me do I have an appointment. I told her yes she look up my name then told me my appointment was canceled because they claimed I didn’t confirmed the appointment but I had confirmed via text message which I thought worked. Turns out they don’t send you the message corporate does and they don’t communicate to them that you confirmed. I was told they tried to call me 3 times and left messages which I never received so they gave my appointment away. They need to work on there system because I don’t understand how I received a text letting me know my appointment for the next day was confirmed but when I come to the office it’s a different story. They also need to have their front desk worker take some classes on customer services she was very rude and unhelpful. I’m not sure if she was having bad day or something but she needs to work on how she talked to people. They do not accept walk ins either that’s a lie that they have on the door if they are booked for the day you will not be seen.
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July 2023 by Regina Eskridge
My experience was great. My teeth look amazing. My service was quick. The staff were attentive. The only reason they have four stars and not 5 is after my procedure; a little after I returned home, I removed the gauze, and something stabbed me in my tongue. Upon further investigation, I discovered that a piece of the tooth I had removed is still embedded in my gum. I've called and called, but there was no answer. I called the hotline, and they told me they weren't getting an answer either, and they would send an urgent email, and someone would give me a call immediately. No call. I ended in the E.R. Saturday morning, now my gum is infected and a s#!+ load of antibiotics later. Still NO PHONE CALL!!!
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July 2023 by Angela Maskart
I haven't been to a dentist in years, mostly because of extreme anxiety/fear and even shame for not going regularly . Everything was great from my original call to make an appointment (Which was within a week) to the moment I walked in the door! Friendly staff, Saw Dr. Malik, he made me feel very comfortable, kept it simple, only discussed the issue at hand, said we would take one step at a time, just take care of my urgent issue, then when I was ready, we would discuss if any further work was needed. He made me feel very comfortable. I would highly recommend to any one looking for a dentist or has a dental emergency. Lastly, the Office Manager, Christina was great, she explained everything in detail, and gave me a full written cost breakdown for any future work if needed.
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June 2023 by Danielle Labuski
The only reason I gave 2 stars was for the dr I seen...he was amazing! However since I've seen him and been trying to get my dentures started as i have to deal with the financing part of it, it has been an absolute nightmare. I have been trying to get my loan through them since January and everytime I've come in there was an excuse as to why they couldn't help, computer system down for well over a month. Stopped in today 6/7/23 waited for 10 minutes then told me they are going on lunch and would have to come back after 2, which I told them I would be back around 4 as I had to pick my kids up from school, I came back to the office closed! This is just absurd. The front office lady always seems to be annoyed by anyone who comes in also.
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June 2023 by Carson Hershberger
This place is a scam. I scheduled a routine cleaning, this being my first time there. I did get a check up but I didn't receive any cleaning. They wanted to give me a special cleaning which would have cost me hundreds of dollars even though my insurance will cover a routine cleaning, the reason I was there in the first place. It was an obvious attempt to do something more costly. I scheduled this thru my insurance for a routine cleaning which is covered so there is no reason why they should have tried selling me on something more expensive. Now I have to return to my old dentist or find another who will actually give me a routine cleaning. Waste of time and effort but the worst part is the obvious scam behind it, as if I've never been to a dentist and will just pay whatever they say.By the way Office Manager at a dentist isn't a real job, you are a saleswoman.
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June 2023 by nabila menadli
The worst office ever. First time they claimed the call center overbooked them so they had to reschedule me. Second time they gave me the appointment at 8am. I was the first in the office at 750 am. 3 people walked in after me and entered while I was waiting for over 45 min. Then they had the nerve to say do I want to reschedule. Don't go there and waste you time
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June 2023 by Parvez, M
Worst service in the front desk and ph apt service.It was a Bad experience from get go. Front desk is aweful. Didn’t smile for once we were there!!! Like she was annoyed!! She did say that -‘ they are also frustrated!!!’ I was a Br Manger for WF Bank for over 7 years, based on my experience she doesn’t deserve to be in any customer facing role.We called the number from the ID card and they set up Apt. Went there and front desk was like - ‘we don’t see any Apt for you’!!! Apparently their system was down for the last 5/6 weeks and cust service was setting up Apt ‘as they wish’, basically over booking, etc!!!! I took couple of hours off from office and had the babies since we didn’t have sitter that time.Finally they saw one of us, thank God! Also saw couple other people came and had to leave when we were there since Apt was not booked or shown up in their book! Literally, paper book they were using!!!
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May 2023 by David Steuber
A well run, modern dental clinic. The dentist seems to want to do what’s best for the patient.
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May 2023 by faleisha lamar
The customer service was excellent. I loved the environment. They have advanced technology. I also did not have a long wait at any point in the process. I'm going to recommend my family and friends here.
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April 2023 by Lisa Michelle
It was awesome ?Everyone was really nice. And yhe service was great.
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April 2023 by Mykeil Williams
Great staff from the moment you walk in the door, very professional. The atmosphere is also beautiful & comforting.
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March 2023 by Terry Bar
The staff was very friendly and welcoming, Everything was explained in great detail, so there were no surprises. I also appreciated the various options to finance, if needed, and the option to setup and implement a personalized strategy to a healthier smile.Terry B.