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March 2024 by Lisa Bello
Just stopped there to grab a couple pretzels for a kid's birthday party the guy working the register looks like his name begins with a D. hates his job and probably shouldn't have a job in customer service. Should also probably train your employees to say thank you as well.
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February 2024 by Daniel Brynn
Sometimes the line can be long and there is no seating but otherwise it is
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January 2024 by Gwendolyn Tugwell
On Christmas Eve this year 2023, one of the employees harassed my husband when our daughter was with him. The employee asked for his phone number he told her that he was married. She then told my husband that she did not care and she would still like his number. He again told her no! The audacity of her to do that in front of our daughter! The manager was very nice and said she would talk to the employees about this. I will still be calling corporate. My family will never be back there again! The company needs to train their employees on harassment. This was unacceptable.
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December 2023 by Wise One
They have very poor customer service the only person that was nice was the older lady Ms.Bernadette won’t be coming back unless she’s present present.
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August 2023 by Britt B.
Just got some plain nuggets and cheese dip delivered...this isn't the 1st time something was screwed up...employees need to pay attention more to orders and wtf they're doing!!!! Not only were they burnt and hard as a rock, the bottom of the cup was a pile of cinnamon so they probably reused the cup... gross lazy ass ppl!
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July 2023 by Celena Morrison-McLean
Slow service and served with an attitude. One employee continued to apologize to the customers for the poor customer service of her coworker.
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June 2023 by Justine Turner
I’m just leaving @2:47 on the 6/25/22 and I ordered 3 drinks, one strawberry, 2blackberry the employee asked what side did I order I told her the regular one she says to other employee I wish she would make up her mind and walked off, how rude?! I don’t understand if u don’t want to work then don’t come to work!?! Lightskin big girl with the puff and 2braids!
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June 2023 by Adrienne Brown
The radin pretzel was soft and hot. Love it. The price for 1 pretzel is too high.
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May 2023 by Northeastern railfan Productions
I absolutely love their pretzels. They have so many good options. Always has a long line that is served very quickly. The employees are nice.
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May 2023 by Michael Fiorito
The one girl working here was SO foul. Not my fault your life choices have you stuck working here. Pretzels were fine.
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January 2023 by lily benson
I love it my favorite of the cinnamon bites and the they're really polite and they're actually really cheap. I have long lines but it's worth it. I really recommend this place it's so amazing!
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January 2023 by Nicki Walker
Always a long line. They know it's gonna be busy & that's when they begin to make pretzels ?
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November 2022 by Lamya Mineyyy
I used to love this place but i asked for two cinnamon pretzels but it was a wait on one so rebecca c said she’ll just give me two fresh ones but when it got finish she never gave me my pretzels talking about she forgot about me and then still gave me a old one instead of them both fresh, other workers was looking at me but never helped me, they need some nice, respectful workers not saying all is bad but some of them need to get replaced.
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October 2022 by Keytron Brown
Very rude and unprofessional hoodlums shouldn’t be working here around 6pm.
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September 2022 by kyanne santiago
This location is terrible. I waited 20 minutes. Before reaching the register. Three people ahead of me and 7 customers behind me. Finally able to order and all three pretzels were cold. A family in front of me is waiting for a manager, upset that they’ve waited so long . This young black girl walks over, she was the manager. Hair a mess, attitude a mess and she looked like she just hopped out of bed. Anyway, to sum it up there was four people working and they all had the motivation of a turtle and not one of them smiled on this beautiful Sunday. Whom ever we own this location needs to fire them and hire better workers.
