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May 2023 by Carol Shelkin
Best customer service.
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December 2022 by Debbi Peracchia
What a wonderful experience in the Springfield store with two wonderful ladies that helped so much and made my experience very pleasant. Tamela and Zinneerah are the best.
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October 2021 by Venus Kincaid
Love going to CosmoProf, the store is always nice and clean and the staff are all so friendly and helpful!! The only downside is that spend too much money every time I go. ??
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September 2021 by Serena Nino
Friendly helpful staff they usually have what I need.
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June 2021 by L Stanziani
The girls in there were pretty helpful!
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February 2021 by Luann DiCola
Neat, clean, well stocked store. Employees were very nice, quick, and polite.
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December 2020 by Jen Dani
First of all, all these people saying “blah blah blah I don’t have a license but...”, guess what? You’re not even supposed to be shopping at that store to begin with. It’s for PROFESSIONALS ONLY. So save your review. It’s irrelevant.Second of all, the store is fine. I just wish they carried the products that they had Available online because their shipping is thumbs down.
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December 2020 by Anna Price
Went to get perms they had a ticket on it saying 3.82 the girl said that sale was over yesterday. I said why do you have a ticket on it saying 3.82.i think if the price is saying 3.82 then that what she should have charged me. Ooo well Sally hear i come
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October 2020 by Khandi Gibson
I went to purchase hair care products and the cashier Melissa didn’t know anything about the products in the store and suggested I go to Sally’s when I’m a licensed Cosmetologist then she proceeds to help 2 people checkout, leave the store and answers a call looking for products when I asked for help 10 mins prior and she asked me to wait then when I finally get to the register she wanted a argument I refused to give her so now she states that she is uncomfortable. I asked her why and she gave no explanation but it was obvious so I’ll definitely be calling corporate Monday morning.
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August 2020 by else rhoads
Some of these bad reviews say “I wasn’t licensed so they didn’t serve me” HELLO!! If that’s the case go to Sally! This is why this store is PRIVATE.. it has all the best brands in color and hair. I’ve always come across nice people here. Yes the manager with blonde hair is a little stand-offish but take people in a nice way and they will respect you back. Go and get your supplies and leave. Who cares if the employees are disgruntled, if you’re really gonna see a problem with it then that’s your insecurity. If I left a bad review on every store that I came across a rude employee I would have 700 bad reviews, get your hair supplies and get over it. This is my go to store whether the employees are rude or not that’s not my problem I still need my hair supplies
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July 2020 by Lauren Taylor
EXTREMELY RUDE!!!!! TOLD ME THEY WERE TOO BUSY TO ANSWER MY QUESTION AND I DIDNT MATTER BECAUSE I DONT HAVE A LICENSE TO SHOP THERE ANYWAY. BAD BUSINESS!!!!!! YOUR CUSTOMER SERVICE SUCKS COSMOPROF HIRE NEW EMPLOYEES WHO SHOW SOME RESPECT!!!!
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June 2020 by Brandi Radico
I love going to this location. All of the employees are very helpful. They always make sure to check in to make sure I’m okay and if I need anything!!!?
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June 2020 by Angie Santiago
Poor customer service
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November 2019 by Sandra Dunlap
Love this store
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August 2019 by Mary Grayson
It's a shame that the store won't take Back Clipper's, Trimmer's if it'used.. Even if you just bought it so if you get Clipper's Trimmer's or anything else that plugs in you better Hope nothing is wrong with it what happen to that guarantee ???? So BeWare of what you buy.. I bought Trimmer's there I had to take them back three times then they came up with this policy WoW... I thought Sally's were bad
