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April 2024 by Vahe Ashodian
My daughter ordered an iced coffee with vanilla bean syrup and the manager said nothing out of the ordinary and we payed. Then the drink came out and the manager gave us this separate cup of vanilla bean and said you mix it and made up something about a new policy which we knew didn’t make sense considering my daughter gets this drink often. I was incredibly disappointed and offended by the unpleasant treatment we received. We will not be going to DD Baltimore Pike location ever again.
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March 2024 by Alex Cooper
They completely remodeled this Dunkin'.The real problem i have with this service now is how hard they're pushing for it to be done online or through an app.They focus is not on an in person experience. I would say roughly 20% of the business cares about someone walking in the door and actually ordering.It feels they want you to order ahead and just pick up your marcked bag and leave.It is a shame that it does not feel welcoming.
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March 2024 by Daw Okl
6-8 workers at the front, 1 is holding the cupWhile the other is pulling the tap and the other one going to get a lid and the last one is calling the ticket #. Luck of efficiency at its best. Only 1 female employee at the kitchen,Making all the tickets slows down and the food comes out sloppy.Bad experience
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February 2024 by John Smith
I had this at a five star. But I will never go here again. They must be under new management. I shop here often. And I asked him for an extra cup with a lid. He gave me the lid and said a dollar for the empty cup. I just believe that's a disgrace. After he said that I started to look around and I noticed they were not wearing hair nets. And when he have me the lid his finger were dirty. im so upset because I used to love this dunkin!
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January 2024 by Quanaya Robinson
I ordered a medium coffee with only Carmel & cream they are a little stingy with the Carmel flavor. Looks beautiful inside, but I won’t be back.
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January 2024 by Austin Vandunk
GoodParking: Good
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January 2024 by Tracy Hosmer
I pre-ordered and everything was ready when I got
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January 2024 by Sa'eed Taalib Abuwi
In and out...
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January 2024 by Tony Nguyen
The caramel iced latte SLAPS. EVERYTIME.Everyone is very nice here :).
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January 2024 by William Hernandez
Good customer service during the later
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January 2024 by Debbie Bancroft
Dunkin Dudes are AWSOME
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December 2023 by Susan Whitfield
The donuts are always
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November 2023 by Lonnie Moore
What's the use of placing a phone order when people come in after you and order from the register get their order before
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October 2023 by Rossy Julimir Rodriguez De Garcia
Super good customer service, I loved the quiet atmosphere.
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October 2023 by William Gallese
Excellent food, service & on time....