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November 2023 by Patrick M.
I found a car I liked online at Fellah Auto Group and scheduled an appointment to test drive the car last week. Before the appointment I researched what I thought I would do for a down-payment and then figured what I could afford per month if I liked the car. Before even wasting time on a test drive, I informed Will (sales) of my #'s and he thought it sounded reasonable. Since I live locally & make no decisions without the approval of my wife I test drove the car with Will and took it home so she and my daughter could approve. Two hours later, I was signing papers with Doc (finance) and the car was clean and waiting for me to pull away. Great people to do business with and the easiest time I ever had buying a car at a dealer. After the fact, they needed to get the second key from their dealer in Bristol and I was a little uneased when I didn't hear from them but the same day I asked them about it I was called back to come by and snag the key. I would recommend anyone looking for a car at really any range to look at the Fellah web-site, do your homework, and then call Will for some help. Also, don't be swayed away from them because the cars on the lot are dirty. I did initially - until I realized they have billboards above them and well . . . Birds do what Birds do . . . Thanks again to Will & Doc . . .
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November 2023 by Gina Powell
My son and I purchased a car from here and the sales rep Eric was very helpful and imformative. I definitely recommend this place to purchase a car.
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November 2023 by Camille Hamilton
Will is the BEST sales person I have ever had the pleasure & privilege of helping me with getting a new car that fits my budget. He was extremely knowledgeable, sympathetic and supportive of my situation that had prevented me from getting a new car recently! I recommend Will to EVERYONE that is in need of a new vehicle!
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October 2023 by Amiah Gordy
William was such a great help! He was very patient throughout the whole process and provided great resources for car insurance. I recommend this dealership 100%
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October 2023 by Ryneisha Mckenzie
William was great and patient with me. He made sure I was comfortable and understood the car buying process. And I ended up with a great car that I love. Will recommend for anyone.
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August 2023 by T B
Thank you for working with me the past few weeks to get the car I wanted and needed. You were very patient with me and understanding of my autistic son. This is the 2nd car that I have purchased from Fellah and they do not disappoint. I was able to get the price I wanted, and the payment terms I can afford. You’re awesome Eric snd Fellah
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July 2023 by Makeup with Cee
My salesman was Will, and Doc assisted with my purchase!!! I came in the dealership devastated because my 2017 Kia forte started having issues which would have cost me a grip. Not to mention I still owe 9,000 on the car..Will told me not to worry and Doc said I’m going to find you a car. After countless times of the system shutting down due to the storm they did not give up!!! I am walking away with a 2020 Elantra with only $500 down!!! Thank you guys so very much
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July 2023 by T. Anderson
A GREAT TEAM! We returned to Fellah for a vehicle upgrade. Our last vehicle was from a decade and still worked well but we needed an upgrade. Will and Doc worked hard to get us a great rate!! After they gassed up our tank, they sent us off with a smile. It was a quick process. Ask for Will and Doc!
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June 2023 by Jbartolomeo Bart
Today I woke up and decided to go look at a new SUV . No real desire to buy but wanted to. I was luckily enough to deal with Essence . This lady is PHENOMENAL at her job . Probably the best experience I’ve ever had with a sales associate . It wasn’t about just buying my vehicle. In down time she got to know me a little bit and have conversation as she did what she had to do. She let me know what was happening every step of the way as it was a long day with some hoops to jump through for my situation. Love my new explorer!
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June 2023 by Laurianxoxo
I brought my first car here and everything was GREAT! Prices, mileage, and service was an 10/10. Essence was amazing! She really looked out with everything! She helped me through the whole process of buying my first car. DEFINITELY GO GET YOUR CAR HERE!
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June 2023 by Odell Balmer
My name is Fatimah. Essence is a wonderful women. She helped me FINANCE my first car y’all. ?She’s wonderful!! Her customer service representative skills are VERY GREAT. She will go above and beyond for you. I WILL RECOMMEND ANYONE TO FELLAH AUTO GROUP with the manager being as dope as he is as well.
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June 2023 by Tyanna Brown
Essence was extremely helpful and kept her word about me leaving in a car. Without her and Doc made it happen and I’m forever grateful. I was very skeptical about going to a dealership because of past experiences this experience went smoothly they made me feel more like family than a customer. The overall process didn’t take long so that was an added on plus. Thank you ?
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June 2023 by Nathan Rispoli
Essence was absolutely awesome! This is my first time buying a car, and Essence knew exactly what i was looking for. She answered all questions i had, with no problem. I will definitely be recommending Essence and Fellah to anyone that is looking for a car. I couldn't be happier!! Thanks again Essence!!
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May 2023 by Adrien Gossett
Oh wow!! I see clearly that Essence is very detailed and knowledgeable about getting all customers into the BEST vehicle to fit their needs....AND Super Fast! The start to finish experience was TOP TIER! I am excited to share this experience and am hopeful that anyone in the area will stop by and walk away with one of these well conditioned vehicles. Such an awesome staff and car selection!
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April 2023 by Maurice James
Essence was a great help! She was very fast and professional and got me exactly what I was looking for! Thank you. Everyone please ask for Essence at the Springfield location!!
