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April 2025 by timi tikos
I’ve been shopping at the Loft for years and love their clothes because it’s the one place I know I can always find petites BUT there’s nothing worse than walking in this particular store and being completely ignored by the sales staff. Not once not twice but every time I walk in here and trust me it’s often I never even get an acknowledgment. Sometimes I purposely walk close to one of them and nothing. Do I need to dress a certain way? Carry an expensive purse? I mean I’m wearing their clothing most of the time, my hair is done my nails are done so it’s not like I’m a vagrant off the street. It’s just discouraging to be so “whatever” about your customers. I worked in retail in a dept store for many years and the first and foremost thing we were taught was to “greet the customers” I started shopping online from the Loft now because of this.
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June 2024 by deborah kaplan
Great customer service. Lela the store manager is the best. Clothes are fabulous and always a great sale. Store clean and dressing rooms clean and sanitize.
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August 2022 by Grandmaida
Not good quality. Mostly weird styles-puffy sleeves tops and only two style pants. Plus sales clerk had an attitude w/my return..
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June 2022 by Latte2go
Not good quality. Mostly weird styles-puffy sleeves tops and only two style pants. Plus sales clerk had an attitude w/my return..
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November 2021 by Grandmaida7
Not good quality. Mostly weird styles-puffy sleeves tops and only two style pants. Plus sales clerk had an attitude w/my return..
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October 2021 by Desiree Hollomon
Nice and clean, nice sales people. Very helpful
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September 2021 by Nache Moultry
This is one of my favorite stores. I love the way their jeans fit.
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September 2021 by Monica Marie
Doesn’t open when the mall opens!!!! It’s 10:20 and I’m standing at the door watching a girl stand around inside but they won’t open so now I have to waste 40 minutes of my life to make a return!!! Absolutely ridiculous.
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July 2021 by Mark Nestel
Easy going workers very helpful
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May 2021 by Dawn Baynes
We were greeted, but never asked if we needed assistance. I was a first time visitor at Loft.. Unsure if I'll return
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January 2021 by Bonnie Walters
Great Customer Service
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December 2020 by Robert Young
Good service and nice clothes for females.
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October 2020 by Dorothy Copeland
Just looking around.
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August 2020 by L Stanziani
They have petite sizes
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July 2020 by Eva Rellum
Very helpful and does not hoffer over u while u shop
