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October 2023 by Alex Robbins
Alex is AWESOMEHe matched us with a great mattress, right in line with our budget, and followed up with us after delivery.Give him a shout, you won't be disappointed.
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June 2023 by Tiffany Gardner
I recently went in with my boyfriend to look for a new bed. Alex greeted us and immediately asked about our needs and showed us to the mattresses that fit. He also let us know about all of the deals they had on each mattress and adjustable base. He made sure we got the best deal and is very nice and great to talk to. He even keeps up after we left, such as sending an email with extra information as well as calling before the delivery to give us extra information that the robo call would not. Overall a great experience!
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June 2023 by Melissa Overstreet
Excellent customer service. Cant wait to purchase the mattress next weekend. The gentleman helping us was amazing and held a great conversation with us! He greeted us right away showed us the exact mattress I was looking for! Cant wait for my new bed ?
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February 2023 by KRSRN
I came to this location twice on two separate occasions. The representative was helping another person the first time and was never able to help me after 10 mins. The second time I went in the store was empty. The representative took a while to address me. He sked me what I was looking for. I told him, he never got up and proceeded to watch whatever on his computer. Each time I went in I was ready to purchase a new bed. I will get a new mattress, but not from this retailer. Very poor customer service!
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January 2023 by J. S.
Had a great experience with Mike!! He helped a lot and made sure we understood everything I needed to know about the different mattresses we were thinking about.
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November 2022 by Alexis Quigley
I was shopping with my aunt and we were both told I could bring the tempurpedic mattress and adjustable base back if I had problems, I have a disability. The salesman was very nice, but they will not refund the $950 adjustable base now. I called management and he was extremely rude to me.My father called their management office after I did trying to help me, and a man named Joe cursed at him while hanging up the phone.It was a very large purchase way over my budget but I was told I could bring it back if I had problems so I trusted that and didnt read the fine print on the contract. Buyer beware I guess
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November 2022 by Stacy P
I happened upon Mattress Warehouse today on my way to shop for a mattress. Their unique system which produces your custom mattress recommendations is SO COOL. It gave me the confidence to know that I was choosing the right mattress for me and not just going in clueless. Daniel is FABULOUS and made my whole experience comfortable and easy. What a nice guy! I cannot say enough good things about my visit today and I am already spreading the word to family and friends. Thanks again :)
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November 2022 by Keith Ransom
Today is 1/14/22 Went to this location around 12pm and the gentleman working was very rude. He didnt greet my family and I professionally or showed any courtesy. He was more concerned about us wearing a mask and never greeted us. His whole energy was off and he wasn’t professional at all. He referred us to the most affordable mattresses, I guess by stereotyping us. He was going back and forth with my wife on what he thought her own preference of comfort should be. We left politely and went to the Mattress Factory a mile down the road and purchased a Arctic King mattress where we were welcomed with open arms professionalism..
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February 2022 by Edyah K.
I had a great experience buying a double bed for my sister moving into a new apartment. I told the salesman we didn't have a lot of time. I gave him our price range and he showed us three beds of varying firmness. We chose the firm one and we were out in under 45 minutes including taking time to lie on three beds.Bed frame height - we bought the standard bed frame height which I think was 9 inches. The bed is a little too tall. In retrospect, we should have bought the shorter metal bed frame. Their delivery service was fast. The delivery men were fast taking out the old bed and setting up the new one. We were lucky as we were the first delivery of the day.
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November 2021 by J. Matthew Catron
A few months back, I didn't even mean to get a new mattress. I was a few doors down, getting my phone battery replaced and just kinda wandered in with hella back pain and Lawrence Gibson offered a solution in line with what my doctor said, and gave me a fantastic deal on the mattress I needed. I still have back pain, but it's way way better than it used to be. I'm incredibly pleased with the service I received from Lawrence, and his associate Marlon Gomez. Raises for everyone!
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November 2021 by Nora Taylor
My fiance and I had a great experience shopping at Mattress Warehouse! They have this really cool "bed match" system that basically reads your body as you are laying down, and then prints out a list of the best mattresses for you!The customer service rep, Marlon, was very friendly, helpful and showed great patience even when my fiance wanted to try mattresses that weren't on our list. I highly recommend Mattress Warehouse if you are on the hunt for a new mattress, they have a wide selection of brands! Serta and Tempurpedic just to name a few!
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November 2021 by Melgees SF
I walked into the store not expecting to buy a mattress. Marlon greeted me with a smile. He was very helpful. Marlon set me up with the bed match system and I found the perfect mattress. Marlon is the best and I will make many recommendations to buy from this store.
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November 2021 by maura atchison
I had a great experience with Anthony and Don. They were both extremely helpful and knowledgeable. Everything went well with delivery and we are really happy. Going to Mattress Warehouse was well worth it and their people are extremely professional. Excellent experience.
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November 2021 by Mia Johnson
Had such a great experience Marlon greeted us as soon as we walked through the door.We were measured on the sleep measuring mattress so that he could help us figure out which mattress is good for us. Definitely will recommend this location and Marlon is a great employee.!!!!
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November 2021 by McKenna Carroll
Shoutout to my man Marlon. His customer service and salesmanship were exceptional. He really went the extra mile for me and my family, gave me a great deal, and was super friendly right off the bat. 5 stars, 10/10, would 100% recommend ??
