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May 2023 by Mui Ho
Terrible,terrible experience. Waited 5 hours for a brake job. The service guy never once gave me any updates. I had to go up several times to check and he acted like I inconvenienced him. I’m sure he wouldn’t have liked waiting for that long either. The sales guy went and checked for me as well. Terrible.
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January 2022 by Brenda Davies
I get all my cats, etc. from Springfield Ford in Springfield. They are the best.
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January 2022 by . L
I went to this location for a coolant leak fix last year and after a couple days at their shop, they told me they had found and fixed the problem. Recently, I have had the same issue reappear and I went in and they fixed it again, allegedly.It is leaking again now, but I won't be going back. I have very low confidence in this location's service. You'd be better off honestly going to the one in the city. Also, I have found some of the people working the desk there to be somewhat passive aggressive in their tone when they speak to you. Not my fault you work there.
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January 2022 by Susan Alvarado
Everyone was so gracious and accommodating.
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January 2022 by Zoya Stormborn
There is nothing quick about it! I scheduled an appointment on line and arrived 1/2 hour before the appointment(11:30).Was told they had to see if they had the brakes I needed and would get back to me. (Arent brakes typically available in an auto shop???).An hour after that they came back to say the brakes were ordered and would be there soon. An hour after that they informed me they just arrived and would take another hour to put them on the car.As of this post, I'm still waiting and there have been no more updates. Must be due to the look of displeasure on my face!!!!!
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January 2022 by James Savage
Very helpful staff and quick service.
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January 2022 by QueenG B
Very Nice Customer Service and makes sure your satisfied.
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January 2022 by Joseph Demayo
Good service
