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March 2024 by James Ward
I was able to purchase everything that I was shopping for, the prices were reasonable and the checkout was both professional and friendly.
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February 2024 by Wesley P
This store offers no help when purchasing printed labels. Quintin, who was behind the counter in the copier at the time of my arrival, only wishes for customers to use the self serve machines. If I wanted to do that, I would not have asked him for assistance. Since I’m using these labels for work, I wanted to ensure they were professionally made. Unlike Quintin, I care about my job. I won’t be back.
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February 2024 by Maura Curran
I stopped in on the morning of Feb. 10, 2024 to buy a battery for my cordless phone. I had been told on the phone that Staples might and might not have a matching battery. I brought the phone in since I didn't even know how to open the battery hatch. When I bought it at Staples about eight years ago, I never touched the battery. It's only now that it is slowing down. Tech supervisor Cliff found a matching battery and replaced it. He was both efficient and courteous at a time when he was busy with a couple of customers. What a relief to get the right battery and have someone put it in.
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December 2023 by wonderjen26
O.M.G. Bought my mom a new computer and learned her monitor wasn’t going to connect as it was. I took photos of everything and she didn’t want to go to a certain "other" store, so I googled and said let’s try Staples. I was a little confused when I got there and asked an associate if there was anyone who could help. They pointed me to Omar who was AWESOME! I showed him my pictures and he told me what I needed. When I got back to the aisle and forgot, he came over and found the item for me. I then went to checkout and the lovely Faye rang me up and did a price check for me and I was thrilled bc I had looked online and prices seemed less than the store, which Faye confirmed and applied and saved me. I walked out telling my mom that it was such a great experience. Omar deserves a raise or extra vacation, something! Faye and the other associate - whose name I did not get but was working near Faye. While I don’t live down there now, I would gladly stop there when in the area.
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November 2023 by Marlise Wind
Cliff, the tech manager at Staples in Springfield, Pa. was so helpful and professional and friendly and he found other employees to help me with all my purchases. Since I am mobility impaired this extra help was greatly appreciated.
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November 2023 by frank liberatore
The Staples representative was great. Showed me everything he was doing to try and fix my problem.
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October 2023 by Michael Caprio (Fieromyr)
Absolutely amazing experience purchasing a chair from them today. From knowledgeable service, to an excellent checkout. Then being walked to the car and them disposing of the box since it wouldn't fit with the box. Awesome team at this Staples. Well beyond what I expected walking in.Thank you!
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August 2023 by Stephen DiPietro
Sadly, I have had to produce four funeral Mass booklets in recent years for family members. Each time I have used the marketing and printing services of my local Staples store on PA320 in Springfield, PA. Each time I was greeted professionally, competently, and most importantly received condolences on my loss. At all times I dealt with Quint who was so gracious and so accommodating that I felt the need to thank him publicly in front of other customers for his courtesy and professionalism. Staples, and the Springfield store specifically, is fortunate to have such a professional in its midst. Congratulations.
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August 2023 by Terry Doyle
Quintin at the Springfield Staples Print Center is awesome. He is professional and extremely knowledgeable about printing services. He's helped me a lot on projects. Provides excellent customer service. I go out of my way to go to that store because of Quintin.
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August 2023 by Joe Hare
Store clerk was very helpful and pointed lout the differences between two versions of the same product. One that I purchased was on sale.
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July 2023 by Hazel Spears
Staples has pretty much everything I need to meet my personal and teaching needs. The staff is knowledgeable, helpful, and available. And the display of items is attractive and visible, so I always leave with new ideas about how to teach, and live, more effectively.
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July 2023 by Debbie Addona
We usually order online for our company. The ordering process is simple and delivery is prompt
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June 2023 by VIRGINIA LEVIN
Every one was polite and knew their stuff. No wasted time on my part
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June 2023 by Tylis Butts
The two gentleman were not helpful at all I waited 1 hour to resolve the problem getting a poster printed out I had to call my girlfriend to help me never had a problem at staples in south Philly
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May 2023 by Charlie Nguyen
Andre at Tech Sales is absolutely amazing! He is extremely knowledgeable at what he does and knows the ins and outs of what a customer is looking for! Best associate that I’ve encountered by far.
