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July 2023 by Michal Curry
I have been with Sun East Federal Credit Union for many years and have witnessed the opening of their many branches throughout the area. The one that I am most fond of is located in the Olde Sproul Shopping Village in Springfield because of the friendly service I receive from Laura S. every time I visit. Thank you, Laura!
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April 2023 by Robert Z.
Horrible useless un-member friendly Credit Union. Extremely poor management who apparently don't know what the supposed benefits of a Credit Union are. They will take your money, but you are sc**ed if you need to borrow or any other service from them. Stay away. Benchmark, Dexsta, many others will actually treat you like a member.
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April 2023 by Jacqueline Hunt
Had to many bad experiences with this bank.Money was taken out of my account without notifying me. It was replaced and I was told that the teller was knew and made a mistake.They just keep making mistakes.It was time to remove my money from this bank. Tired of mistakes with my money.
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December 2022 by Ayanna S
I was in desperate need to complete a shared banking transaction. Not only was I denied because the withdrawal amount was above their limitation, I was not offered an alternative like a cashier's check when I asked and was told all credit unions were following the same protocol including Trumark. This is not the case. TRUMARK in South Philly graciously completed my transaction with a cashier's check above the 2k limit. Although the manager at SunEast was empathetic in trying to explain Policies, I believe they are unclear or I would hate to think, profiling. TRUMARK, you have my business from now on. SunEast...well.
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June 2022 by Kat
I never write reviews but this is extremely unacceptable. I’ve been with this bank for over 10 years, and this is the first time I’ve ever experienced something like this. I withdrew almost 1k in cash, the teller then announces to a ROOM FULL OF PEOPLE how much I’m withdrawing (as if it was a huge shock) …. Then I asked for bigger bills he said no, and was only giving me twenty’s. He then proceeds to count 45 twenties and then the rest in BIGGER BILLS. WHO DOES THIS IN FRONT OF A ROOM FULL OF PEOPLE?????? This is extremely unprofessional, and extremely risky for me as I now have to walk out of there while everyone just heard his much I withdrew. I will stick with the Aston branch after this incident.
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June 2022 by Elizabeth Knight
I applied for a Sun East Auto loan with Jules and he was EXCEPTIONAL!! He went above and beyond in guiding me step by step through the process all while working around my hectic schedule! I HIGHLY recommend him and Sun East! Thank you so much, Jules!!
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March 2022 by Gwen Powell
I applied for a loan at Sun East Ash was very very helpful he was very kind and patient he made the process go smoothly. Thanks Ash, Gwen
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March 2022 by Quiaunna Powell
I was delighted to work with Ash in the Springfield branch on a personal loan. This was a very easy process. Ash was extremely helpful. I will be using suneast for all of my further needs. Quiaunna
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March 2022 by Terrance Blythe
Ash was incredible, he worked with me for a while to get what I needed. This place ended up being a awesome choice to to do banking.
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March 2022 by Ryan Blythe
Ash was a great help and got me a auto loan right away!!! Thanks Ash.
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February 2022 by Osman Daffay
I am a long time member and lately I applied for an auto loan and Ash has provided me with an excellent experience here at Sun East Springfield branch , I will bring all my friends and family here for all banking needs .Thank you for you good job ?
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February 2022 by Jim K.
Do not lease a vehicle with this credit union. Full of problems and mistakes. Clueless tellers, keep changing due date, unable to mail payments apparently. This is going to be a long 3 years with them. Hopefully I can switch my lease with someone else.
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January 2022 by Nicolas Benkovic
Refinanced my auto loan from another bank with Sun East. Ash was extremely helpful throughout the process and went above and beyond with his communication. Overall great experience.
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January 2022 by Rob P
Great bank always there when I need them. jule was very customer service orented he reassured me about issues I was having pointed me in the right direction overall made suneast look good in my book.
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January 2022 by Fatmata Tarawalie
Ash was so patient and kind , He took his time to make sure that he answers all my concerns.I will recommend all my friends to come and open account at Sun East Springfield.
