-
January 2024 by Dawn Thompson
Great customer service and great deals
-
December 2023 by Cj Irvin
Jib was very informative, but he didn't tell me everything concerning the cost of new phone and case and screen protector. They never do.
-
May 2023 by Raven
No help at all. They charged me $65.25 and they never gave me any kind of service they don't even have an account in my name set up but yet they took my money and avoided contact with me they never changed my account from Metro to T-Mobile I think they're one of the worst companies I ever came across and I would advise people to please close your accounts let's support one another they suck and they're taking advantage of us they're stealing from s\\u0026r white politicians are watching it do down at hiding under their desk too afraid to make decision. Shame or T-Mobile and the people that they hire there especially the white women they hire who are doing nothing don't know how to do nothing and are avoiding us shutting our voices down somehow giving us all the impression that women can do it better but they can't.
-
March 2023 by Terrance Johnson
This visit was not the best nor the worst. Went to upgrade two phones. It seems like I was bothering the young worker from being on her phone when I came in. It was the look, rolling of eyes, and lack of enthusiasm for her job that just did not sit right with me. In any event, I simply went to a different store and was able to upgrade with no issues
-
January 2023 by Madison Lloyd
Had 2 young men help me with upgrading my phone THEY WERE AMAZING. And so polite. Just make sure it is the one next to the macys the one downstairs is horrible.
-
May 2022 by Terrie Draughn
The guys here at T-MOBILE were Amazing. Very knowledgeable, great customer service always. Very helpful!
-
April 2022 by Kmac2u M
Herman give my brother and I amazing customer service and went out his way to give us the best deals he can give us. I would say definitely come to this t-mobile location
-
December 2021 by Carl Ingalls
My favorite kind of salesperson - objective and not pushy. Easy to trust.
-
October 2021 by Steve Cannavo
Went in to buy the new Z flip 3 and Saamir helped myself and wife with the process.He was friendly, professional and the process was seemless.He deserves recognition for his attitude and expertise!
-
July 2021 by Bri Strack
Darius \\u0026 Darvin were excellent. They help setup both my kids new iPhone. T-Mobile is an excellent company. Thanks
-
May 2021 by Capo B.
Refusal to accept buyers remorse at T-mobile store 1915 / Springfield mall PA, Delvin Shaphiro I have bought an Iphone12 (exchange with old Iphone8) and then realized that the 12+ would have been a way better deal, went back to the store and the manager Dalvin Shapiro was basically refusing to accept the deal. They also added insurance without asking for permission and a new line which should have been free, my bill jumped from $280 to $379 , iwth a total of six lines now !!! I am a T-mobile customer since 11 years and the store was affiliated with Executive Cellular Phones Inc. This was my first time bad experience with my provider T-mobile. Please do yourself a favor and try to avoid that store Store 1915
[email protected] 1250 Baltimore Pike Springfield PA 19064
-
April 2021 by isaiah butler
I called to see if they had a LG v60 screen protectors. The young man looked \\u0026 couldn't find any, but did notify me to contact 611 \\u0026 they could send it to them store. I appreciate the service here vs the young lady at The From all location that immediately said no \\u0026 didn't even check.
-
April 2021 by Ontonio Jones
There was a tissue in between the seats of T-Mobile at the Springfield mall upstairs it was disgusting the manager of the store Delvin should be ashamed of this store how it’s unprofessionally run I would never come back here ever again the guy Joe the manager was better then this guy but anyways hahahaha keep Clerkin upstairs T-Mobile y’all suck ??
-
April 2021 by paul Daniels
I had the pleasure of meeting both Rob and Tim at the T-Mobile store, these men had patience and experience that solved long existing issues with my phone. They were each kind and professional. Your honored with a couple great 5-Start employees, Thank You.Paul Daniels 18yr customer
-
April 2021 by Joy jdani87853
Thank you sooo much Rob and Tim from the TMobile store in the Springfield store the lower level in the Mall for getting the problem solved in a timely manner and loved your professional services.
