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November 2023 by Sherrice B.
I enjoy coming to the Springfield location, they have two levels kinda feels like your in a little mall. I noticed they have cheaper prices also compared to the City Ave location. It's always nice to drop in Starbucks for a Chai Latte while shopping. Target never disappoints.
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November 2023 by David S.
Went to target today and used the self check out and was profiled for stealing. Note: Henry who runs self check out only profiled African Americans and none of the Caucasian customers. I spoke with Maddie the who said she was the manager and explained the situation to her and she said he was just doing his job. I guess his job is to profile every African American.. I won't be going back to this store..
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October 2023 by Chris V.
Self checkouts gets turned off at 8 when the store closes at 11 makes no sense, stocking people suck at there jobs, service sucks. Go to the mall one
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October 2023 by Stephanie D.
If I could leave a a separate review of the store and the employees I would. The store itself would get 2 MAYBE 2.5 stars. It was incredibly empty with freight boxes all over the place. Incredibly difficult to find anything that's supposedly "in stock" when it's all in freight boxes scattered through the store, not even in the correct sections. BUT the real reason I'm even writing a review is because of Erica Lynn and Sabrina. I sent those girls on a wild goose hunt for fluffy Halloween pens. This store was the only one in the entire region that said they were in stock. Those two ladies took 20 minutes looking for those pens for me and I am incredibly grateful for it. for Erica Lynn and Sabrina. You guys made my absolute day!!
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September 2023 by Sheryl R.
Shelves in all depts empty, Boxes and big carts in hallways making it dangerous... people can trip over. So wrong. What a dump. Please do us a favor and close this location.
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June 2023 by Belle S.
Peter at the front self checkout was the kindest man, not only was he extremely helpful and kind but funny. He took the safety tags off my clothing and made my day brighter. He deserves a raise! - just a blonde girl from maine.
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June 2022 by Jenaya P.
Didn't plan on reviewing this store however customer service was so darn superb!! I would be wrong to not shout out the team manager Matt and his staff!! So what had happened was.... It was my nephew's bday and we came to Target to get him a shiney new bike. Well we arrived on a Friday and the bike that he liked had some issues. The chain wasn't on right so the staff guy told us to come back Saturday so he can have the bike fixed. When we came Saturday, the bike was not fixed however each staff member was so attentive and trying their best to correct the situation. One staff even called the team manager Matt who was very apologetic and before I knew it he gave me a 10.00 gift card and the schedule of the guy who will be available to fix the bike. Overall target is target but customer service is everything and I was so grateful for Matt and his staff for quality service with handling issues!
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December 2021 by Kayla D.
As someone who works in customer service I am so pleased with the customer service here! It's late on a Sunday night so it wasn't busy at all and Justin was our cashier! He took the time to talk to us and was so engaged in the conversation literally felt like we already knew him !! Thanks for the kindness !!
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August 2021 by Caroline S.
oh love it! really suggest especially for back to school shopping. also ya go there if you want to there's a chick-fil-a nearby so that makes it nice i guess. there's no mall but there is a starbucks inside! :)
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March 2021 by J G.
My brother and I went to target today, Shannon was our cashier, and I can't say enough great things about her. She was absolutely amazing and went out of her way to show us how to use target circle. I hope she is considered an asset, because she was so sweet, so professional, and couldn't do enough to help us. Thank you so much Shannon, you have got two new very happy customers!!!!
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April 2020 by Lyn L.
i meant to give this store a 1-star review but accidentlt posted it on the mall target page!!! i don"t know how to transfer my review to this page without retyping it.
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April 2020 by Krystal L.
Good Afternoon to my Yelp Family!!! I visited this location on Wednesday, April 6, 2020, around 11:50 AM. I was looking for hand sanitizer and Aleve. Suprisingly enough, this location actually had hand sanitizer. I was skeptical because I have not been able to find hand sanitizer for months. Thats because of this Covid - 19, Corona Virus. Thank God, my experience today was not like the toilet paper issue. I always enjoy coming here. It seems to me that they have some things that the other stores do not, for one thing, the cart escalator. Whoever thought of that is a genius. Sometimes I feel like I only visit is because of the cart escalator. Regarding the hand sanitizer, only one per customer. I found the Aleve and then I went to the self- checkout and paid for my items. The associate there was helpful and polite. Okay, Yelp Family, til the next review!!! See ya next time!
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December 2019 by Alysse M.
My friend shops at Target all the time and was telling me about some coupons she used recently. I decided to go Christmas shopping today to take advantage of the deals. When I was about to pay, I realized the coupon wasn't on my app and I was so upset because that's the reason I went there in the first place. Yes, it was my fault for not looking at the expiration date but I've been working in customer service for 16 years and anytime a customer is super upset about not being able to use a coupon, we will discount a few dollars from their check because we understand their frustration. I am a single mom and need to save a few dollars here and there and I constantly use coupons. The manager at the Target in Springfield came over to the register twice and didn't apologize or have any sympathy at all. The cashier tried to give me a $25 discount on the toys but the manager said no. I left in tears and I will not be back anytime soon. This was terrible customer service, probably the worst I've ever experienced at any department store :(
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July 2019 by Jonathan P.
Just wished some of the staff took more pride in their jobs. Like, I get working retail sucks but when you're more interested in yourself then helping with store appearance and up keep, it's just shows how little you value yourself as an employee. And god forbid you ask for assistance in finding something; spoiler alert, you won't get any. Now this blanket statement isn't meant for everyone. There are a few nice employees working the check out but I can maybe count three people in the whole store who were helpful, personable, and took pride in their job.
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May 2019 by Greg H.
Great choice available for one of their smaller stores, even found my favourite iced coffee which I can't seem to find anywhere else. Departments seperated well so it's pretty easy to find what you are looking for, even for someone who hates shopping as much as I do. Definitely a great store for the smaller ones