We had my daughters birthday party at Urban Air. The birthday, Jenna, was amazing. She was such a huge help and a great addition to the party. I would definitely recommend having a party there!
November 2023
Business manager, we don't need your less than half hearted replies. When you copy paste cookie cutter replies, it does nothing. Take action. Train your staff on customer service.
October 2023
All staff especially management need to be trained on how to speak with their customers. The manager ( the bald one ) is very unprofessional he over talks and refuses listen to valid complaints. The bathroom were dirty and no bathroom tissue in 2 out of the 3 stalls I will never patronize this adventure park or any other... read full comment
Urban Air Adventure Park is much more than a trampoline park. If you’re looking for the best year-round indoor attractions in the Springfield area, Urban Air is the perfect place. With new adventures behind every corner, we are the ultimate indoor playground for your entire family. Take your kid’s birthday party to the next level or spend a day of fun with the family and you’ll see why Urban Air Adventure Park is the best place for jumping, climbing, riding, playing, and fun for all ages.