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April 2024 by Sami H.
I had a great experience at Visionworks and I honestly would not be going back to visionworks if it wasn't for Dave P. Dave always helps me with my glasses. He's a great guy and has great communication skills. He keeps me going back to vision works and I'm just so grateful for his help each and every time and his honesty when it comes to glasses and vision. Thanks Dave @Visionworks!
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March 2024 by Danielle Novino
Went 3/2, the doctor I had was great. But when it came time to get the glasses figured out the lady me and my mom had was horrible. Maria, she was good at first. But she manually put my stuff in and charged me way more than she should have. Charged me $85 for something when it should’ve been $15. She was getting pissed something was wrong so were other workers. Pretty sure me and my mom both still overpaid after they “fixed it” but while all this was going on Maria got up to go smoke (asked if we wanted to join her) and then went and got herself a drink from the Panera next door, just left us sitting there as we had issues going on. Very unprofessional. Will not be returning to this location ever again. Waisted almost 3 hours there just to overpay.
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March 2024 by Jaimme McCallum
Very helpful!
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February 2024 by Christiana Bestman
I love Visionworks taking care of my eyes care. They have one of the best services. Customer care is the best. They will help you picking up ur frames. Love ur!
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February 2024 by Francesca Gentile
I had an appointment today for 10:20am. Unfortunately, I hit a detour before Baltimore Pike, causing me to run about 5-10 minutes behind. I immediately called to inform Vision Works that I was behind due to a road closure. The doctor there today refused to see me. I called at 10:29am. I would have arrived at 10:35am.Normally, I would be understanding if office policy; however, I had an appointment with Vision Works during the summertime where I waited TWO HOURS for an optician to see me. I was not able to wait any longer due to another appointment I had scheduled that day and had to leave without even being seen for my appointment. There was no reason provided why my appointment was overlooked.I was willing to try to schedule with this company again. I’ve certainly learned my lesson!
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February 2024 by Breajaiha Nickens
I really like how they did my eyes
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February 2024 by Indya Mona
Everyone is very professional, friendly, and kind! I get a lot anxiety when having to follow instructions for eye exams but everyone made me feel very comfortable! :)
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February 2024 by Daniel Hinton
Everyone was pleasant and helpful taking care of me. It was a nice appointment at the office.
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February 2024 by Shari Campbell
Call to schedule an appointment and had me on hold for 30 minutes.
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February 2024 by Markice Lewis, MBA
The experience was great! From the check to working with the techs was highly efficient. The doctor couldn’t be anymore patient and perfect then I had experienced. Thank you.
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February 2024 by Micehelle Shopp
I went for and eye exam and I opted to have a retinal exam as well and found out I may have glaucoma when asking the doctor some questions he was reluctant to answer them. I wasn’t too fond of him but felt I received a thorough exam. The staff was super helpful and personable. The staff alone would make me want to go back for my next exam!
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February 2024 by Bob Dukes
What a relaxing quick professional experience. I was an America's best customer for years, so glad i switched. Visionworks is the way eye exams and eye glass shopping should be. Thanks Springfield ?
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February 2024 by Odessa Green
I had a great experience at the visionworks. Everybody was so helpful..
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February 2024 by Felix Flores
Exelence,profesional,friendly, helpful,
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February 2024 by Sheila Wright
Need to stick with appointment time and not be behind. 9:40 a was mind and wasn't seen until 10:05
