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January 2024 by K D.
This Dr has changed the eye glasses prescription renewal law from 2 yrs to 1yr in her practice. First they claimed that the law changed during Covid, which is a lie. Pa code 23.72 states that eye glass scripts can not exceed 2yrs. When I challenged them, they admitted that they are using their own "discretion" when expiring prescriptions after one year. This is greed plain and simple.
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December 2023 by Aboubacar Camara
Everyone is so welcoming here from the receptionists to the technician all the way to the Dr . Pure professionalism. The eye exam went very much . Thank you to Dr Williams and team.
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November 2023 by Trina Saling
Service was great. My appointment started on time and the front desk staff was great. They explained my billing and copay, they were very courteous. The doctor was great, she took her time and explained the exam process and was happy to answer all of my questions And explained everything in detail in plain language. The doctor took her time, I did not feel like my appointment was rushed. I look forward to the same level of service next year when I go back for my annual eye exam.
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November 2023 by Wendy Yohn
I was greeted by helpful staff and checked in. There was only a short wait and then my eyes were tested on the machines. I was then seen by Dr. Williams. She is kind, gracious, professional and knowledgeable. I would recommend her to anyone seeking an eye/vision doctor. I feell this so strongly that I have been a loyal patient for many years.
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November 2023 by Susan Finore
Dr Williams is friendly, efficient while taking the time to listen and explain every detail of your visit. She has been my eye doctor for many years, I highly recommend her for all your eye care needs.
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October 2023 by Don Price
I usually see Dr. Williams once a year but it's always like seeing an old friend. The service is top notch, her guidance is Great, and her staff are very attentive. Great experience, as always.
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October 2023 by Linda Finnegan
Dr Williams is wonderful. She’s knowledgeable, professional and very, very personable. I enjoy my eye exams. The testing that is used in the office is high-tech and up to date. The staff members are kind and caring. I definitely recommend this practice!
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October 2023 by David Kelly
Receptionist at desk was cheerful and very pleasant. She also ran all of the eye tests prior to seeing the doctor.Dr. Williamson is also a wonderful doctor, and is nice to have her as my Eyecare professional.
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September 2023 by Aisha Rodgers
Everyone in the office was nice, professional and patient! The equipment is up to date and makes the exam easy yet very thorough. Dr. Williams is great! She was personable and extremely knowledgeable in helping me to decide how to improve my vision. Thank you
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September 2023 by Tina McElvarr
The visit was a 5. No long wait times. Reception was friendly and informative. Staff was knowledgeable. Dr. Williams was welcoming, very pleasant. I come here even though they are out of my insurance network because of the care.
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September 2023 by roberta muche
The staff welcomed me to my exam in a friendly and professional manner. I was seen on time and was not rushed through various procedures. The doctor was also professional and caring. I had an excellent experience this week as I have had in previous years
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August 2023 by Rocco N.
Had almost the exact same experience as Mandy G from Norwood. Took almost 3 months to get contact lens order filled. Called many many times with the same answer "on backorder." 3 months on backorder? Come on. I called to get my contact lens prescription from them after someone finally picked up during business hours after the voicemail systems clearly says that "you have reached us afterhours" at 2pm on a week day!!! Placed my order thru 1-800-CONTACTS....tada, same brand and presription arrived in 4 days. Were they really on back order or did one of these young girls forget to place to order? Dr. Williams is fantastic, awesome, etc. Her staff stinks...time to get a real office manager Dr. Williams like before. These young girls are doing your practice dirty.
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August 2023 by Asia Baker
Dr. Nicole and her team are amazing. They took such care and time with my child and myself and explained everything. Went over prescriptions, eye changes, and ways to help improve my dry eye. I didn’t feel rushed. It was an excellent experience, and I highly recommend you make her your optometrist.
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July 2023 by Sharon F
From check in to check out my experience is always nothing but positive! I was bummed when my old eye doctor was forced to close his practice so they could enlarge a supermarket, but it turned out to be a true blessing in disguise. Dr. Williams is not only a fabulous practitioner & fellow Temple grad, but she actually cares, takes her time and listens. I appreciate the state of the art technology, especially since there is no dilation needed! I highly recommend Dr. Williams, her staff, hours of operation (appointments available 7 days a week!) and tell everyone who's in need of an eye exam, contacts and/or glasses that Vivid is the place to go!
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July 2023 by John F. Gallagher Jr.
My eye exam experience was great. Easy and professional.Dr. Nicole S. Williams went above and beyond.She couldn’t figure out why I was having double vision problems. She eventually checked my blood pressure and it was through the roof. She suggested that I get to an ER to be checked for stroke protocol. I went directly to the hospital where I was treated. I am now on blood pressure medication and feeling much better.I remember her saying before I left, “let’s take care of you first and then we’ll get you some new glasses.” She’s the best ??