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February 2023 by Yelpster 8.
GET CUPS FOR DRESSING AT THE SALAD BAR!!! Good, clean store. Had been well-stocked, even during holidays/big events. Friendly staff.
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October 2022 by Carlita M.
This Giant store definitely needs some help. Yesterday about 6pm there was not a single cart inside the store. It was raining and customers had to walk back out in the rain to retrieve a cart. The eggs were out. The products on the shelves are rarely replaced often pulled forward to make the shelves appear full. The water aisle is always empty. The fresh vegetables are always out or old at best. Not sure what is going on with this location but poorly managed indeed.
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January 2022 by Michael B.
I went to this GIANT store at Sproul and Township Line Rds twice in 3 days. My issue is that they obviously don't check to see that their young team members are courteous, helpful, and polite. Is it possible that the parents hadn't instilled these values into them? Sure, but since they're at GIANT, and GIANT chose them to represent their company, GIANT needs to hear this. On one day, I take my cart back to the cart drop-off in the middle of the lot. As I approach, I see an employee in there sitting in the rail playing on his phone. As a customer approaches, I see them look to see if maybe the young man would stand up and accept the cart from them, but NOOOOO. He never looked up and the same thing happened as I put my cart in. As a young lot attendant, if I wasn't accepting carts personally, I would walk to a car and offer to take it from them. The next visit I was in the store and in 2 different aisles, a young man was pushing a dolly of items to be stocked and cut in front of me while I was moving forward. No "excuse me", no "oh sorry for being careless and disrupting your shopping trip Mr Customer"; nothing. I saved the best for last. I only had a small cart worth of items, maybe 12 or so. As I put the 2nd item on the belt, I pulled out my GIANT courtesy card, he picked up the gun, scanned it, and I jokingly said "nice shot"(so we've both acknowledged that I have one, and he scanned it). He scanned through the last couple items as I struggled to open one of the plastic bags, he stood there looking at me and said "do you have a buyers card"? Having given mine to him maybe 40 seconds ago, I thought maybe there was another kind of card possible, so I asked "buyers card"? He said "yeah, do you have one"? After I explained that he just scanned it moments ago, he replied with "oh" . . . All the while, I'm bagging, and he's watching me reach towards Him for more items THAT I CAN BAG. I can't accept rude, lazy ignorance, and I blame the store managers for not Picking up on these less than subtle character flaws in the employees they put in place. If it's a mommy problem and they weren't taught how to be helpful or courteous, send them back to mommy and replace them. If it can be fixed by turning on the light above their heads, then FIX IT !
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November 2021 by Mary Z.
I needed a last minute full sheet cake and knowing that any cake request half sheet or larger with less than 24 hours notice would be an issue, I was skeptical I'd be able to find anything. I called a few other grocery store bakery's that were closer to my location and was basically told they can't help me. I called Giant and oh my gosh, AMAZING! They were not only helpful on the phone but once I got there went out of their way to help find the kind of cake and coloring I needed. Betty suggested a half sheet and 2 quarters & helped me find the cakes. Lisa wrote on the cake quickly and beautifully. I'm so appreciative of their help today!!
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August 2021 by Jacqueline H.
Not one to complain about "essential workers" as we're called nowadays (I'm one too so I understand) but I have started to use Giant about a month ago. I had a very nasty cashier this morning at the Springfield location. She was very frustrated at something that probably happens all day long (which is something Giant Foods should fix in ALL of their stores). Your conveyor belts at checkout are blocked by the outer edge of the cashier stand. I had to reorganize everything I put out on the belt because as she moved the belt up, everything was getting stuck at the edge. She told me I had to push everything back n I started to do that n there was a customer behind me so I did not have a whole lot of room so I started to stack things. The cashier did not like that. She snapped at me not to stack anything. This could be easily rectified by a sign at the register area to watch the edge of the conveyor belt or your things will get stuck. Or you could fix them somehow so that this doesn't happen. Also, as a new shopper at Giant, I attempted to use the self-checkout a few times. The system is very frustrating because if you pick up a bag with your groceries in it n go to put it in your cart before the machine has registered the weight of the bag, it screws everything up on the machine and you have to put it back so that it re-registers the size of the bag. This is at all of your stores. If you could fix these 2 issues, everything else is great! Lol, except you had none of my favorite Sea Salt Caramel Enlightened Bars but that's not your fault, it's because they're delicious!!
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June 2020 by Joe S.
I just like the fact that they have trees for shade outside... parking lots are like ovens in summer.
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April 2020 by John D.
If you want to go shopping at the worst managed supermarket in the world.... this is the place to go. They blame their poor service on Coronavirus but I've been to every local supermarket in delaware county in the last few weeks (including 3 other Giants)....this is the only supermarket that is still sold out of everything. The line to checkout stretches all the way around the store to the opposite side....almost to the entrance. Employees laugh and joke about how long the line is also. I've been here at 9am and at 6pm.... the line is that long no matter what time you shop. These managers need to take a look at what other supermarkets in the area are doing to cope with the Coronavirus because this place is doing it all wrong!
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April 2020 by Susan M.
Giant on Sproul Road in Springfield, PA. I went shopping there 4/4 and there were zero precautions for COVID-19. People passing within inches of each other in the aisles. No spacing distance at checkout. In fact, as I was paying - cashier had no gloves, mask or plexiglass - another Giant employee passed by me twice within inches and the second time actually bumped into me. Their shelves are still either barely stocked or completely empty. Others stores are managing, even the Acme, but this Giant is terrible.
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April 2020 by Danielle L.
Went today at 6:40 in the AM. Hour between 6 am and 7am was supposed to be for age 60 and older only. About one third of store seemed to be much younger. A young person not wearing a mask sneezed as I was walking behind him. He did not cover his face. So much for protecting Seniors. This happened at the Sproul Rd, Springfield store.
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March 2020 by Krystal L.
Hello to my Yelp Family!!! My family and I are definitely Giant Clones. We shop here, and other Giant locations every time we need to supermarket shop. This is a convenient location, which is in a shopping center, that is home to Staples and Verizon. There is a huge parking lot here. My family patronizes this location or the location in Havertown, which is on Township Line Road the most. We are torn between acknowledging which one of these two are the best!! Lately I have been visiting the Giant in Broomall on West Chester Pike, which used to be located in a shopping center on Springfield Road. This location is much larger and better than the old store on Springfield Road. One thing I like about this location is there they always have scanners available when you first walk in at the Springfield location. At the Havertown location, there were many an occasion when family and I walked in and there were no units charged up. And I am talking on both entrance sides of the store. This was frustrating as this had happened too many times, at least four times. It was a pain because then we had to scan everything at the register and that took too long!! This Springfield branch office/location is one of my favorite locations. Have a great night - Yelp Family! Til the next review!!! P.S. I am a Personal Trainer and I have a fundraiser. The link is Please donate, share, like and comment.
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November 2019 by Heather A.
Produce section seems huge but then you will notice most of it is rotten and infested with fruit flies (especially over by the small selection of onions/potatoes). Deli dept- forget it unless you want to wait for 45 minutes. Also- don't dare go later in the evening because they get really pissy when you want lunch meat but they started cleaning up. Even though they are supposidly open for another hour. Oh but the order ahead would fix that? Nope- your meats and cheeses will be sliced with the wrapper still on (clear plastic) and not to the thickeness requested. I actually got a giant wad of what may have been thin american cheese at some point but was then a big hunk of mess. Giant direct pick up? This was good for the first month they had it- now you'll be lucky to get the items you ordered. Its just pure laziness because you can walk in after they give you your order and find exactly what was "out if stock". The coupon selection on their app is lacking big time- and the weekly circular has maybe 1-4 total. Better off driving a few miles down the road to the one in Broomall.
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October 2019 by Maureen P.
Giant in Aston Great Store! Shop just about every day, but the DELI people leave a little to be desired, not the guys there really good but the two order women are terrible. Since I complained about them sealing the bags with the sticker price i, have gotten my American cheese in a sandwich bag, the other day I ordered Boars head chicken ,I couldn't open the bag the black plastic tab was removed. I won't purchase any more from them.I have had it.
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November 2018 by Camay C.
Besides this store not carrying my favorite bottled water, Poland Spring(which I thought was odd-perhaps it's a company thing)...amazing store! Butcher and deli associates were friendly and helpful with finding what I needed even in the aisles.
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September 2018 by Megan C.
I really do like this Giant. To the point of when I moved farther away I still drove the distance to shop at this store. But the Deli counter has to be managed way better and this has been a problem since the opening of this location. Their pre-cut premium meats are a great convenience.. however they are sliced so thick you could serve them at Thanksgiving or Easter dinner. I wouldn't put a slice of that on a sandwich if you gave it to me for free. It is a complete waste of money and I am now forced to take the issue to Corp. The quality is absolutely horrendous and after telling the deli manager many times of their deficiencies nothing has changed
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August 2018 by Cindy M.
[785] This Giant store is really nice and huge It has a large variety of items to choose from which makes this a good place to pick up all items. The prices are fair I'll be back