-
March 2024 by Dylan
They're helpful if you do not understand how to do it yourself
-
March 2024 by Cherie Pichler
The salesman lied to my mother, sister and me about our phones being free. Very deceptive sales practice. After months of calling and hearing “I just need to fill out a form” or “wait for the next billing cycle” . We are STUCK with the new equipment charges with Verizon. This practice needs to stop. Completely deceptive and unacceptable. Devin knew exactly what he was doing. So disgusting they get away with this fraud.
-
March 2024 by Laurel Thiers
Zero! We were lied to by the salesperson that our phones were free and they showed up as financed and we have to keep paying equipment charges now. Will never shop here again!!
-
February 2024 by Chris Schaefer
Elijah at this store was extremely helpful and did a wonderful job, was knowledgeable, and need more like him. Great work Elijah.
-
December 2023 by Emily Fritz
Amazing store and great help! If I could give more stars I would! Dylan was amazing! We tried to get new phones in Ohio before we left for PA and our Thanksgiving break. The store near the mall by our house, gave us the run-around and basically tried to just sell us their internet service, and did not get us the phones we needed and didn't even bother to order them. We get to St. Marys, PA and Dylan takes care of us like we were his regular customers! He was able to get our old files, contacts, messages, apps, etc. uploaded with his help! He was beyond amazing! He was so patient, and understanding, and was able to make sure we were able to get a decent price and he advised us about getting rid of the internet! He was awesome! This company will get my business anytime I am PA! Thank you Dylan for your professionalism and help over our Thanksgiving break! You deserve all the accolades and I hope that you are rewarded for your exemplary customer service! You were top notch, and you really saved us from a disastrous situation! Thanks again Dylan!
-
December 2023 by mike herzing
I made a big mistake in buying a phone from Cellular sales AKA Verizon of St Mary's across from Walmart.They convinced me to buy a phone that I didn't really want assuring me that I could return it within 30 days for a full refund. I took it back the next day and they charged me a $40 restocking fee. District manager from Clearfield happened to be there and was very arrogant obnoxious loud.Call Verizon if you want a new phone you'll get the same price and much better service
-
December 2023 by Alan Nogy
I lost my phone while on a hunting trip in the area and came here for some help. The staff was fantastic and I ended up getting a new, upgraded phone in less than an hour! If you need a new phone or help with an older one come to this store. Would rate 10 stars if I could!
-
November 2023 by Bernie Shultz
I just want to thank Elijah Snell who help me with a huge problem with my iPhone 14 that I had purchased the latter part of February this year. My iPhone was on a security lock and I couldn’t fix it and even apple couldn’t help me. Elijah Snell usually works in the Clearfield Pa store but happened to be working in the St Mary’s Pa store.. I hadn’t had any way to call, text anyone on my phone due to the security lock..He spent 2 hours trying to get my phone to unlock and he did it!! I am so pleased with such professionalism he had given me!! I even bought a couple of things while I was there..Verizon you have one awesome salesman working on your team!! Keep up the good work!!!
-
November 2023 by J C
Best Verizon store I have done business with. Andrew and his co-worker are so very nice and knowledgeable, and if they don't know, they will find out for you. Follow-up service (questions) on a couple of things answered without attitude, refreshing.
-
October 2023 by Kane Mayor
Angela Laird provided excellent customer service and saved me a significant amount of money in the process. She made purchasing a new phone, as well as the transfer of data, very simple and easy. And all of this on Labor Day. Much appreciated! Would highly recommend.
-
September 2023 by Dan Ross
If you need any help you call Angela Laird she is the most helpful no matter what question I have she is sure to answer it. She treats me with such respect and is really listening to help me with my issues fully with this phone I don't understand. What I am trying to say is Angela Laird is really good at her Job.
-
September 2023 by Diane McMillen
Angela Laird is so helpful and really knows how her stuff. I really enjoyed working with her and she provides excellent customer service.
-
June 2023 by Google user
Angela Laird helped me with activating an old phone because I lost my new one. Sounds simple to many of you but a undoable task for me. She was very polite patient and professional. Thanks again Angela you were a great help to me and made my big problem easy
-
June 2023 by Michael Holjencin
Angela Laird helped me with activating an old phone because I lost my new one. Sounds simple to many of you but a undoable task for me. She was very polite patient and professional. Thanks again Angela you were a great help to me and made my big problem easy
-
May 2023 by solo survivalist
I normally hate going to Verizon,I put it in the same category as the DMV and being arrested. I was greeted and received immediate service from Jake, I was in and out with a compete new phone in less than 25 minutes, he was knowledgeable and gave real answers to my questions. I was shown options to chose for including affordable accessories. No pressure to buy or upgrade.