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December 2023 by Constance Smith
In my opinion, this office offers the BEST dental care in State College. I have horrible dental phobia- yet each interaction with this office lowers my anxiety. Dr R is SOO gentle, yet efficient….as are all the dental hygienists and support staff. The cost is more than reasonable and you’re treated with respect and care from the moment you enter the door.if I had young children- this is where I’d take them ( same for adults!?). In my opinion, you can’t go wrong getting care at this facility. Merry Christmas & Happy New Year!
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December 2023 by Noneofyour Business
The dentist, hygienists, and front desk staff are all extremely competent but more importantly, very personable and friendly. They helped my kids with a history of dentist anxiety feel at ease. Beautiful smiles all around!
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December 2023 by Jenifer Smith
The staff was very friendly. They booked too many appointments all at the same time, which I didn't really care for. I was there for two and a half hours for my appointment and it was just a consultation. And one thing that I don't think is very professional and is very insensitive is that they discuss your financial options and your treatment plan and things like that out in the open. I feel that things like that should be discussed privately not for everyone in the waiting room to hear.
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December 2023 by Nicholas Keen
Thanks to Aspen Dental, I once again have a smile I can be proud of. Self confidence has greatly improved since I turned to Aspen to help take care of my dental problems. It feels like the staff is there to help, without judging.
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November 2023 by Aleta Harpster
The dental assistants and the dentist there are very nice. Their work is very good. Sometimes I wait a long time in the dental chair on and off. They could use more help in the afternoons.
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November 2023 by Dexter Romero
Staff went above and beyond to accommodate my needs for my son. The doctor and her assistant made this visit a breeze. A wisdom tooth extraction…. Not the simplest visit but they took care of it. Highly recommend this location.
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November 2023 by Steven Schlotterbeck
The dentist refused to clean my teeth since she wanted to do a very expensive "deep cleaning". My previous dentists have never mentioned this and I've never heard of such a thing. They refused to do a regular cleaning and insisted that I must have the very expensive "deep cleaning". I refused the expensive cleaning and they refused to do a regular cleaning. This is a very scammy business practice. The patient should be able to decide what level of care they desire and not be forced into something they don't want.
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October 2023 by Jamez Fultz
I've always had a great experience until this past summer when the computers went down. My daughters had appointments drove 45 minutes over the seven mountains got there and they cancelled the appointment. Then stated "We will call you back to reschedule" it's now October no phone calls text even about my appointment I just missed for my 6 months cleaning. They are to send a text reminder all they said we got overwhelmed and stopped calling people back. No you still have a credit on my account either call me back or give my money back..
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October 2023 by Dawn Trentalange
I have made numerous phone calls with all different answers. My daughter has pain one person told me to have her walk in and when she did they turn her away and made her an appt for over 6 weeks from now. So I call back tell them what happens and they tell me she now considered a patient that she has an appt. So the next day before I tell her to go back I again I call and someone else tells me no they don’t do emergency walk in? Which is it do you or don’t you. So then I go further cause she still in pain I make an emergency appt an hour away from her school and I call the confirm and they said there is nothing they can do it she comes in they will just send her for X-rays and examine they won’t work on her. What good is the doctor emergency appt if they won’t work on the tooth????. Then I was told it only for existing patients. Why did I even bother. After all this nonsense of jumping through hoops getting all different answers and her being turned away. I now have to have her drive 4 hours home from college. What poor customer service and disappointment is health care.
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October 2023 by Dawn T.
this place is terrible I see everyone leaving bad reviews and all they say is sorry to hear that. what are they doing about it? they don't care. they turned my daughter away who's in college station location. when she was in a extreme amount of pain, seems all the care about is patients who want teeth whiting not patients with dental problems
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October 2023 by Jean Roman
I had a really great experience. Had to have a back molar pulled - it was easily and very professionally done. I liked my doctor and hygienist very much. Everyone was kind and helpful and understanding of a woman who hates dental work (me). Thank you!
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October 2023 by Sandy Unger
My dentists canceled my appt to repair a broken tooth, and wanted me to wait another 3 weeks after waiting 5 weeks to fix. I contacted Aspen Dental went in the same day and they put on a temporary crown (until the permanent was done) and I was good to go and my tooth was protected. Thank you
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October 2023 by Carl
I started going here a little over a year ago and I refuse to go anywhere else. Very friendly and professional. I had partials made and they are amazing. I go there for cleanings cavities everything. I highly recommend Aspen Dental.
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August 2023 by Cindy Hardin
I am not finished with my teeth yet but what I have experienced as far as friendliness is great. They are very prompt for the appointment. I can’t wait to get my teeth finished they will be awesome I’m sure!
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August 2023 by Pete Cato
Made an emergency appointment. Drive 30 minutes, only to be told I had no appointment.Front desk person was incredibly rude.I was told to sit and wait. After 45 minutes, I followed up and asked what was was going on and I got yelled at. Literally yelled at.Never again.There are plenty of other dentists in the area. I’m just sorry I wasted my time here.