The Penn State University Bookstore is a comprehensive campus store that offers a wide range of products and services. The store boasts a vast selection of Penn State apparel and merchandise, catering to the university's enthusiastic fan base. In addition to the impressive collection of Nittany Lion-themed items, the bookstore also stocks essential academic necessities, such as textbooks and stationery. Customers have praised the bookstore's impressive inventory, with one reviewer describing it as a "crazy big 'book'store" that "has everything!" The book selection, though not the store's primary focus, has been noted as "actually kinda nice" by a foreign student, highlighting the diverse offerings available. The customer service experience at the Penn State University Bookstore has been a mixed bag, with some staff members described as "very kind" and others as "very rude." However, the majority of customers have expressed satisfaction with the overall service, noting the helpfulness of the staff, especially when assisting with finding specific items. While the prices at the bookstore are considered slightly higher than online alternatives, many students and visitors find it convenient to browse and purchase their Penn State memorabilia and essentials on campus. The store's clean and well-organized layout further enhances the shopping experience. Despite some minor drawbacks, the Penn State University Bookstore remains a popular destination for those seeking a comprehensive range of university-branded products and academic resources, catering to the needs of the vibrant campus community.
Felt amazing and alive full of energy did get a chance to discover the full area in one day have to make a few trips totally enjoyed even walking downtown
March 2026
Very kind staff! Very helpful on what I need to get today. Here during the Frozen Four
February 2026
Had a very positive experience working with customer service to resolve a complicated issue regarding textbook return. Excellent customer care from support on the phone to customer service in the bookstore itself, all the way up to management. Very friendly people all around, 10/10 resource!
