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October 2023 by Debra Saussure
Took our jeep in on 9/1/23 for routine maintenance and an issue with the paddle shifting. Spent 3.5 hrs waiting, The routine maintenance done. Still unable to fix the paddle shifter. Called and made another appointment for 10/13/22 for 2 recalls, and the issue with the paddle shifter. Dropped vehicle off around 10 am. When I made the appointment was promised the issue would be fix, but it could take 2 to 3 hrs. Walked oin to State College, and at 3:15. called to see the status of the vehicle. No one answered the phone so message was left. Someone eventually called me back and said they hadn’t even taken the jeep back for service they asked to keep the vehicle for the weekend to which I responded no I’m leaving to go out of town for 2 weeks. I was also advised on the first visit to maybe talk to a sales rep, so I called and left a message with the person we purchased the never called back ?. Time to trade and will never recommend Blaise Alexander to anyone.
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August 2023 by Monica Graham
Very disappointed in the customer service at this place! The person in charge of doing the paperwork literally argued with me, did not follow instructions that I specifically stated from the very beginning. Called the dealership back with 2 concerns and pretty much that out said there was nothing they could do Will NEVER deal with them again!
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August 2023 by Adam Murray
Related to service department. Save yourself the trouble and book your service somewhere professional. Made a service appointment for 0730am. Decided to get a ride home as the repair time was not determined. No communication throughout the day. I finally called in at 415pm to check the status of my vehicle repair and was told they hadn’t even looked at it and won’t be. They were “swamped” and they told me to check back in “at least a month or more” if I wanted my issue looked at. A phone call, text or email stating this would have be the professional thing to do. Communication with your customer would have be appreciated. Stopped to get my vehicle and key and the person who waited on me was rude. Threw the key at me and walked away. Rude. Unprofessional. Take your money somewhere else.
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May 2023 by Jeff Sharp
Thank you all at Blasie Alexander State College for helping to get such an awesome car. Noting takes the boredom out of the daily commute more quickly than my new Dodge Hellcat! It's a dream come true. Todd and Amanda were great; very considerate and responsive. Many thanks!!
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May 2023 by Tina Powers
Mike and his team are knowledgeable, kind, and always provide excellent service. We now have two Jeeps in our family and wouldn’t go anywhere else! They made my son’s 16th birthday definitely one to remember!
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May 2023 by Morgan Grego
Brenda was the best! We did a trade in and we were in and out in an hour. She was so sweet and smart and all of the staff were extremely down to earth and made the process easy. It was actually a fun time! They do SO much to help you out and make the experience comfortable. They were extremely fair through it all. I highly recommend these guys! 100/10
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April 2023 by Nicole Spangenberg
This was my first time buying a newer vehicle. It was love at first sight for me. Jacob, Mike, and Ryan all assisted us in their own way. They were all super friendly, very informative, and in just a few hours, I drive off the lot in one of my dream vehicles! I would definitely go back for another vehicle purchase. Thank you all!
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April 2023 by Robert Whiteside
This's unbelievable investment is so profitable and real with ( Mrs Lucia Rodney ) an expert online trader, i read some reviews about her good works in trading and i decided to give it a try which came out great, with an investment of $3,500 and a cash out of $ 22,500 just for seven working days. I recommend her to you out there looking for serious business minded trader.her details below. Email:
[email protected] WhatsApp:+13173504551
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March 2023 by Angel Covalt
Hands down the best buying experience!! Everyone was super friendly and went above and beyond to make our deal happen! Our saleslady, Brenda, was phenomenal!! We will definitely be giving her our business in the future, as well as recommending our family and friends! Thanks for making our experience hassle-free and no nonsense!
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March 2023 by Kirby Hills
I have only purchased a vehicle, new or used, from a large-scale dealer twice since 1988. I've heard all the horror stories of them "upselling" this and "you really need" that and to be honest that wasn't my thing. Finding my dream truck on the day I did was a stroke of luck. Finding it a Blaise Alexander in State College was a Godsend. Mike Warner, Ryan McGrath, as well as Brenda and John, were absolutely fantastic to deal with. They listened to our questions and answered them completely. They explained everything in detail. They worked within the confines of our budget concerns and did everything possible to put us in that vehicle. And by the time it was all said and done, we felt like we have known them for years. One thing I can tell you....a relationship was formed that day between customers and a dealership that will last for quite some time. It was a pleasure working with these individuals.
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March 2023 by stodgy11
Generally....pretty good. A previous customer. I have made numerous inquiries via chat & email wanting more intel on current stock new Jeep Grand Cherokee but crickets. No one has responded to acknowledge my existence....oh well.
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March 2023 by Angel Covalt
I can't think of enough good things to say about my recent purchase experience here!! Everyone was so extremely nice and went well above and beyond to make our deal happen! My saleslady, Brenda, was hands down phenomenal!! We will definitely be giving her our future business, as well as recommending family and friends to her!! Thanks for making our buying experience so easy and hassle-free!
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February 2023 by Daniela P
We're from out of state and drove 3 hours to this dealership to upgrade our car and it was worth it. We had an amazing experience purchasing a vehicle at this dealership with Tim Piper! He is the absolute best at his job and went above and beyond for us! Hope to see you again!
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January 2023 by H J
Just purchased a new vehicle from them and had a great experience with Blaise Alexander of State College! Great team that is being lead by a great manager! Thank you Mike and Brenda for the great experience!I would highly recommend the Blaise Alexander of State College. It was an absolute privilege to work with Mike. Super professional and friendly.
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January 2023 by Joseph Swanderski
Dustin in the Service Department always delivers....takes his time with each customer. Always a good experience.
