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June 2023 by Google user
The fundamental problem with this salon is its management; basically it has none. It is a group of stylists who each manage their own schedules. So if a stylist needs to cancel your appointment, you can be left for a month with no new reschedule and no one to help you out. In the past year, this has happened to me three times with Megan. I color and cut my hair every six weeks, but in summer, she takes a vacation, so I had to go nine weeks. In winter, she cancelled my appointment the day of, due to bad weather, and I had to go a full extra month without care. In Spring, her child was sick so she cancelled the day of my appointment, and never did try to reschedule. When I contacted her to ask for an appointment three weeks later, she was too busy. No one else in the salon covers for these cancellations, you are simply out of luck. I have now learned that I can go to Looks salon for the same cut, same color, same price and slightly better trained stylist, and they never just leave you at the last minute without care. It is a lousy business model, it leaves you stranded and unable to manage your hair care, and it makes clients angry.
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June 2023 by Sally Mackenzie
The fundamental problem with this salon is its management; basically it has none. It is a group of stylists who each manage their own schedules. So if a stylist needs to cancel your appointment, you can be left for a month with no new reschedule and no one to help you out. In the past year, this has happened to me three times with Megan. I color and cut my hair every six weeks, but in summer, she takes a vacation, so I had to go nine weeks. In winter, she cancelled my appointment the day of, due to bad weather, and I had to go a full extra month without care. In Spring, her child was sick so she cancelled the day of my appointment, and never did try to reschedule. When I contacted her to ask for an appointment three weeks later, she was too busy. No one else in the salon covers for these cancellations, you are simply out of luck. I have now learned that I can go to Looks salon for the same cut, same color, same price and slightly better trained stylist, and they never just leave you at the last minute without care. It is a lousy business model, it leaves you stranded and unable to manage your hair care, and it makes clients angry.
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July 2022 by Cathie Collins
A few weeks ago I called and left a voice message that I needed an appointment with Luc for roots and haircut. Luc reached out to me via text, we agreed on a time. Today I show up for my appointment and he said he only had me in for a cut not color, and he didn't have time to do both. What wonderful communication skills. Thanks for wasting my time!
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June 2022 by Harry Robinson
Luc is great!
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August 2021 by Michelle C. Vigeant-Haas
Excellent salon! Very nice atmosphere and my stylist, Michelle L. is very talented - excellent cuts and color.
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August 2021 by Lisa Reish
Michelle is great..always tries to fit you in if at all possible.
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May 2021 by Jennifer Murray
My recent visit was exceptional. I got my hair cut and highlighted by Michelle Lessman and I absolutely loved it. My hair was very long, all the way down my back and hadn’t been colored in a couple years. I trusted her to cut it to my shoulders and highlight it. It was the best haircut I have gotten in a long time. Super cute and chic. Color was exactly what I wanted. I highly recommend this salon and Michelle.
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May 2021 by Michelle C. Vigeant
Excellent salon! Very nice atmosphere and my stylist, Michelle L. is very talented - excellent cuts and color.
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February 2020 by Linnet Brooks
Their prices are reasonable and their work is good (I have fine, very straight hair).
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January 2020 by Juliette LoCasale
I literally can’t say enough about my experience here. They are amazing and I would recommend them to anyone! I love my new hair!
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June 2019 by Sarah Cronk
Lovely stylists and welcoming atmosphere
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May 2019 by Crystal D.
I don't understand why this place has such a low rating. It is lovely, not in a downtown location, it has a nice welcoming aesthetic and the stylists are super friendly. I had Luke for my stylist and he did exactly what I wanted. Not only was he a great conversationalist but he was very technical. As for the other stylists they were very nice and did beautiful work while I was there. I would feel comfortable having any of the stylists I saw today work with my hair. I also want to say that there is free coffee and water when you walk in. Well worth the price and I couldn't recommend them enough.
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April 2019 by N
Megan is simply the best! It took me years to find someone who can cut my hair the way I like it! I have very very thick hair and she knows exactly how to debulk it! Her bob cuts are always amazing and I always get compliments on my hair. I love the way she can blend the layers into a very clean and professional cut!
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November 2018 by Frank Dougherty
I've been getting my hair cut st Cherry Lane Salon for many years. My stylist is Jessica Bodnar and she is excellent. The salon has a very comfortable atmosphere and they do both Women's and Men's cuts.
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April 2018 by Amy Long Walker
Denise has been doing my hair for at least 20 years
